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Invalid floating point operation v13.80 running on W2019

 
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david.matthewson



Joined: 24 Oct 2006
Posts: 78

PostPosted: Wed Mar 22, 2023 1:47 pm    Post subject: Invalid floating point operation v13.80 running on W2019 Reply with quote

Alex

When I export a test list to a txt file (File|Export) it works but I also get a worrying Windows error msg, "Invalid floating point operation"

Seems to happen regardless of what 'export' options I choose.

Not a big deal but rather a cosmetic bug perhaps?
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KS-Soft



Joined: 03 Apr 2002
Posts: 12791
Location: USA

PostPosted: Wed Mar 22, 2023 4:37 pm    Post subject: Reply with quote

If you provide .HML file with tests, we will find this bug in 10 minutes (I hope).
Otherwise it can take a month or more... and may be this bug may lead to some other problems.

Could you please contact support by e-mail (menu Help->Support)?

Regards
Alex
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david.matthewson



Joined: 24 Oct 2006
Posts: 78

PostPosted: Wed Mar 22, 2023 4:50 pm    Post subject: Reply with quote

Alex

Thanks - I'll do that tomorrow.

brgds

David
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david.matthewson



Joined: 24 Oct 2006
Posts: 78

PostPosted: Thu Mar 23, 2023 1:14 pm    Post subject: Reply with quote

Alex

Hmmm.. on both RCC (local) and the main app, Help|Support just opens an instance of Chrome.. no web page nor email info.

Tooltip says 'e-mail support'...

Odd..

David
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KS-Soft



Joined: 03 Apr 2002
Posts: 12791
Location: USA

PostPosted: Thu Mar 23, 2023 1:24 pm    Post subject: Reply with quote

Probably you do not have installed "normal" mail client on the system?
Support e-mail support@ks-soft.net
listed everywhere on our web site as well

Regards
Alex
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