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bsahelpdesk
Joined: 22 Sep 2014 Posts: 11
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Posted: Sat Sep 18, 2021 11:18 pm Post subject: Free Disk Space Agent Test "unknown" |
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Error reporting on agent 7.60(x64)
'C:\' Is not a valid integer value
Receiving the above 'unknown' status value for test method drive free space
I can confirm the agent is running and communicating with the end server, though the agent test is not reporting correctly.
Please assist thank you
Regards
Jonathan |
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KS-Soft
Joined: 03 Apr 2002 Posts: 12795 Location: USA
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Posted: Sun Sep 19, 2021 9:07 am Post subject: |
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HostMonitor version?
Test settings? Windows mode or SNMP mode used?
OS on target system?
Regards
Alex |
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KS-Soft
Joined: 03 Apr 2002 Posts: 12795 Location: USA
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Posted: Sun Sep 19, 2021 9:14 am Post subject: |
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As I see your support&updates term expired 7 years ago, unless you ordered new version using different registration name and e-mail.
If you are using old HostMonitor with new RMA, then you will have various errors. Please use all components of the software from the same installation package.
Regards
Alex |
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bsahelpdesk
Joined: 22 Sep 2014 Posts: 11
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Posted: Sun Sep 19, 2021 4:40 pm Post subject: |
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Hi KS-Soft,
We are currently using Hostmonitor v9.90
I have reverted back to RMA agent 4.88 which is now stable and reporting tests correctly.
Agent is installed on O/S windows Server 2012R2
thanks again, case closed |
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KS-Soft
Joined: 03 Apr 2002 Posts: 12795 Location: USA
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Posted: Mon Sep 20, 2021 5:07 am Post subject: |
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You are welcome
Regards
Alex |
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