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Action profile comment in email

 
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Harry



Joined: 10 Oct 2018
Posts: 8

PostPosted: Wed Mar 17, 2021 7:56 am    Post subject: Action profile comment in email Reply with quote

I've several action profiles with different actions. Most of them are alerting via mail on several recurrences, and some of them will also restarting or fixing something. All email actions will using the same email body template.

My goal is to notify the users in the alert email about what actions are being taken by the action profile
For example: service is being restarted on 2nd recurrence, whole server will be restarted at 4th recurrence. If this will not resolve the issue, you will receive a mail with high impact at 5th recurrence

I was already putting this action profile description into the action profile comment field. But I can not find any variable like %ActionProfileComment% to use it in the mail body template.

Is this kind of variable available, what would be the name. Or if this not available, can it become available on the next release? (now using version 12.70)
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KS-Soft



Joined: 03 Apr 2002
Posts: 12431
Location: USA

PostPosted: Wed Mar 17, 2021 8:29 am    Post subject: Reply with quote

Probably we can add such variable in version 12.84

Regards
Alex
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Harry



Joined: 10 Oct 2018
Posts: 8

PostPosted: Wed Mar 17, 2021 8:46 am    Post subject: Reply with quote

Thanks for considering this option in a new version
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KS-Soft



Joined: 03 Apr 2002
Posts: 12431
Location: USA

PostPosted: Thu Mar 18, 2021 6:22 am    Post subject: Reply with quote

If you contact support, we can provide update for you

Regards
Alex
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