Hostmonitor shows "UnRegistered Version" even though it was registered.
there is also no dialog for registration under Help.
Hostmonitor shows "UnRegistere Version"
Hostmonitor shows "UnRegistere Version"
Hi,
Hostmonitor shows "UnRegistered Version" even though it was registered.
there is also no dialog for registration under Help.
Hostmonitor shows "UnRegistered Version" even though it was registered.
there is also no dialog for registration under Help.
New version may require new registration codes.
Normally HostMonitor should check your registration codes and warn you when you need new codes BEFORE actual update, unless you have disabled "Update check" option that is located on Misc page in the Options dialog. In such case you may use menu "Help"->"Update check" to verify license before update.
If HostMonitor cannot access our web site then it does not perform such check.
We will not publish your license information on the forum, please contact sales (sales@ks-soft.net). Provide your registration name and/or order number.
Regards
Alex
Normally HostMonitor should check your registration codes and warn you when you need new codes BEFORE actual update, unless you have disabled "Update check" option that is located on Misc page in the Options dialog. In such case you may use menu "Help"->"Update check" to verify license before update.
If HostMonitor cannot access our web site then it does not perform such check.
We will not publish your license information on the forum, please contact sales (sales@ks-soft.net). Provide your registration name and/or order number.
Regards
Alex
Just to chime in:
We run HM on a Win10 VM (don't ask
).
Some of the major Windows 10 updates (like 2004 recently) cause HM to somehow lose the license details after the reboot and HM starts in trial mode.
Just copy-paste the license details back in will do the trick.
We had this happen with 1903 or 1909 too, as I recall...
Not sure if this happens in Windows Server versions after a major update though....
Maybe there should be a test to check if HM is running in trial mode
We run HM on a Win10 VM (don't ask
).Some of the major Windows 10 updates (like 2004 recently) cause HM to somehow lose the license details after the reboot and HM starts in trial mode.
Just copy-paste the license details back in will do the trick.
We had this happen with 1903 or 1909 too, as I recall...
Not sure if this happens in Windows Server versions after a major update though....
Maybe there should be a test to check if HM is running in trial mode
Auditing Tools checks for this and many other possible problems (menu View->Auditing Tool)Maybe there should be a test to check if HM is running in trial mode
Yes, you are rightSome of the major Windows 10 updates (like 2004 recently) cause HM to somehow lose the license details after the reboot and HM starts in trial mode.
Regards
Alex
-
david.matthewson
- Posts: 94
- Joined: Tue Oct 24, 2006 12:45 pm
lost registration status
Just to add, we've recently upgraded various machines including the box that runs a registered version of hostmon from 2012R2 to 2019. The in-place u/g works fine but hostmon started to complain it was unregistered - and indeed it was - the key and company name had vanished.
Re applying it worked fine. OOI, we've seen similar behaviour in a few in-place upgrade situations.
Re applying it worked fine. OOI, we've seen similar behaviour in a few in-place upgrade situations.