Test an alert action.

[Offer]

Hello!

I remember I've tried it long ago without success:
How can I mimic an error so I can test how HostMonitor will activate the Alert action (in my case - Send SMS to me) with correct parameters etc.?

Many thanks!

[KS-Soft]

Test properties dialog -> "Reverse alert" option

Regards
Alex

[Offer]

Thanks for the idea, Alex.

I've tried it, and it fires the needed action.

Now I'm dealing with the next stage in a problem:

My Action uses HTTP request to send a SMS message.
In the action log I see the HTTP request was fired, but it's to my telephony company server so I don't have their logs.
All I know is that I don't get any SMS and when I send the same URL from my computer it sends it ok.

How can I see what exactly was sent when firing the HTTP request action?

Many thanks!

[KS-Soft]

HTTP? not HTTPS?
Then its easy, use wireshark
https://www.wireshark.org/download.html

Regards
Alex

[Offer]

Thanks, I'll look into it (probably prefer not to install another tools on my servers..),

But isn't it a log file of HostMonitor that shows what exactly did it do?

(and if not yet - I think it's a great idea for a feature request).

Many thanks again.
I'll try to see if wireshark can solve me this.

[Offer]

Ok.
I looked now using Wireshark, saw the HTTP request goes out, and then came back error 400 from the remote server.

Tried to copy the request from the textbox in the action definition and just pasted it into the URL bar of Internet Explorer - and it worked ok.

How come that the exact same URL string (no macros or sophisticated things) from Internet Explorer works, and from HostMonitor it gets error 400?

Thanks for looking into this.

[KS-Soft]

[KS-Soft]

[Offer]

Dear Alex,

Thanks, again, for looking into it, but I must say I'm disappointed.

If you look into the behavior of this issue (same url works in browser and not in Host-Monitor) - it's defenately a software issue. Maybe it's a lack of 'accept type definition' in the HTTP call, or any other formatting issue when Host-Monitor tries to make this action to work.

To my opinion, Wireshark can help debugging it, but it doesn't make the 'normal use scenario' to need to use it to find what's wrong with Host-Monitor's way to make the HTTP call...

And one last nice nostalgy thing:
When googling my issue, this thread came up:
https://www.ks-soft.net/phpBB/viewtopic.php?p=7136&sid=144a3a4a2f97c4e6f1b148c2830b595a
It's from 2004, I think, with really similar issue (back then there wasn't HTTP request action but TCP/IP call), and the nice thing is that the software had many improvement since then, and at the same time - Commited Alex stayed and is helping people over and over again (and some of the issues also are similar all over the years...)

Wish you, Alex, many more happy years of good communications and user-relations!

Be well!

(and if someone there would be able to use Wireshark to compare Host-Monitor HTTP calls to a simple browser making the same calls - you'll be blessed..)

Thanks again! All the best!

[KS-Soft]

[Offer]

Dear Alex,

Thanks again for taking the time to look into my issue and reply me with this great detail. I appreciate that.

I'll try to explain what I mean when I ask you (as a system) to look into such an issue, and not just waste your time on my specific HTTP request.

As it seems to me, there is a difference, as a behavior, between the way a normal browser sends normal URL/HTTP request to a normal server, and the way the "HTTP Action" of Host Monitor does it.

As I'm playing with Wireshark, it seems the format of HTTP request comes from the Action is different (even when calling www.cnn.com, www.ynet.co.il, etc.), and even between the HTTP test of Host monitor to the HTTP action.

For example, in my case, I've succeeded now to send the URL to my SMS provider using the "HTTP test", but only after checking the "Follow Redirect" checkbox in the test properties, but my provider promises me there is no redirect in the server I'm requesting to.

And in any case, I don't have that checkbox on the "HTTP Action" to check.

Because of that (what looks to me like erratic) behavior (and the old post from 2004 which suggested similar behavior - difference when the call comes from Host monitor than from Browser or simple VB.Net call in my case), I tried to mention the option of better investigation into the mechanism of HTTP-request-send by Host monitor.

I'm working really hard now, with technical support of my SMS provider, to try and trace the root of the difference that makes it not to work.


I promise to update when we'll find a solution, for the sake of all HTTP users of this really great system of you.

Meanwhile, any insights would be appreciated.

All The Best!

[KS-Soft]

May I ask why you are ignoring my requests and do not provide data to us?

Regards
Alex

[Offer]

I'm sorry for that.
I'll be glad to give you all the data I have - so you can re-create the issue and test it on your system.
Will that be ok?

Thanks!

[KS-Soft]

Thank you for the URL but I asked for more details - data logged by wireshark, action settings (optionally test settings and results, I assume action uses some variables and gets data from the test?)

Also, your address is not registered in our system, we cannot find your license.
Could you please send your order number and/or registration name to support as well?

Regards
Alex

[Offer]