Illegal registration codes, corrupted data

david.matthewson · Post by **david.matthewson** » Fri Jan 31, 2020 5:44 am

I'm running a licensed in warranty period version of HM for which we have 8 license instances. [Standard 200 tests] I've just u/g to 12.1 beta and it all works fine but the scheduled report is no longer sent but I get this email instead.

HostMonitor Report
Generated on 31/01/2020 at 11:30:03
Time zone: GMT 0:00 London, Dublin, Casablanca
Illegal registration codes, corrupted data

This report was generated by Advanced Host Monitor

I've re-registered it to check for 'fat fingers' and confirmed we've only used 4 of the 8 license instances.

Any ideas what's going on pls Alex?

Many thanks

KS-Soft · Post by **KS-Soft** » Fri Jan 31, 2020 6:06 am

We will not talk about private licenses or provide registration codes using public forum.
Please contact support@ks-soft.net

Officially we never published version 12.1 (12.10)
May be 12.00 or 12.20? 12.21 or unofficial 12.01?

Regards
Alex

david.matthewson · Post by **david.matthewson** » Fri Jan 31, 2020 6:40 am

Understood - thanks for the prompt reply I'll reply by email. And of course you are correct - it is version 12.20 Beta.

KS-Soft · Post by **KS-Soft** » Sun Feb 02, 2020 11:55 am

Files were damaged by hacked version of the HostMonitor that was used before your company ordered license.

Regards
Alex

david.matthewson · Post by **david.matthewson** » Sun Feb 02, 2020 12:44 pm

Thanks Alex - all working fine again and thanks very much for your support. Pls close the case..

KS-Soft · Post by **KS-Soft** » Sun Feb 02, 2020 12:53 pm

You are welcome

Regards
Alex