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rgoebel
Joined: 21 Feb 2012 Posts: 42
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Posted: Thu Apr 25, 2019 5:14 am Post subject: Error RMA upgrade on Windows Server 2019 |
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Hi there,
we have the problem that an RMA upgrade over the RMA Manager is not working for RMA's running on Windows Server 2019 machines.
We get the message:
Sending request to XXXXXXX.. Init Ok. File transferring .. Error: Wrong CRC
The KS Hostmon runs on the version 11.96.
The platform on from the RMA machines is "Windows Server 2019 Build 17763".
When I do a manual file copy is everything fine but this is for all RMA's a lot of work.
Could you assist here?
Thank you in advance.
Robert |
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KS-Soft
Joined: 03 Apr 2002 Posts: 12793 Location: USA
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Posted: Thu Apr 25, 2019 3:45 pm Post subject: |
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There is fix
http://www.ks-soft.net/download/hm1196d.exe
Unfortunately RMA Manager will not be able to update RMA that shows "Wrong CRC" error, new version will help to install the following updates
Regards
Alex |
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rgoebel
Joined: 21 Feb 2012 Posts: 42
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Posted: Tue Apr 30, 2019 12:29 am Post subject: |
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KS-Soft wrote: | There is fix
http://www.ks-soft.net/download/hm1196d.exe
Unfortunately RMA Manager will not be able to update RMA that shows "Wrong CRC" error, new version will help to install the following updates
Regards
Alex |
Hi Alex,
sorry but in your fixed version is the problem still existing.
I get the same message.
Bye, Robert |
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KS-Soft
Joined: 03 Apr 2002 Posts: 12793 Location: USA
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Posted: Tue Apr 30, 2019 12:31 am Post subject: |
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Please provide details.
Have you manually updated RMA 6.64 to 6.65 on remote system? Then started RMA Manager and tried to update RMA 6.65 to 6.65?
Regards
Alex |
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rgoebel
Joined: 21 Feb 2012 Posts: 42
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Posted: Tue Apr 30, 2019 1:32 am Post subject: |
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KS-Soft wrote: | Please provide details.
Have you manually updated RMA 6.64 to 6.65 on remote system? Then started RMA Manager and tried to update RMA 6.65 to 6.65?
Regards
Alex |
Thank you for the additional informations.
After manually updating the RMAs is the update with the RMA Manager possible again. |
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KS-Soft
Joined: 03 Apr 2002 Posts: 12793 Location: USA
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Posted: Tue Apr 30, 2019 1:51 am Post subject: |
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Yes, you will not get a fix until you get new version (there is no other way)
Regards
Alex |
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