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KS-Soft
Joined: 03 Apr 2002
Posts: 12428
Location: USA
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 Posted: Mon Feb 15, 2016 10:04 am Post subject: |
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Great, thank you.
Top Hosts? It was implemented almost 3 years ago 
Regards
Alex |
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MousePusher
Joined: 03 Feb 2016
Posts: 12
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| Posted: Wed Feb 17, 2016 9:22 am Post subject: |
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It was not in my old HM version (9.50)
Sadly the HM just froze.
10.08, all RMAs updated to 5.04
Please state how we are to proceed now
Have a nice day |
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KS-Soft
Joined: 03 Apr 2002
Posts: 12428
Location: USA
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| Posted: Wed Feb 17, 2016 10:09 am Post subject: |
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Some tests performed by HostMonitor: 210 tests, 144 enabled, 6 of them depends on 3rd party DLLs
- 5 Certificate Expiration tests use OpenSSL
- 1 URL test uses IE related DLL
May be some bugs in these DLLs lead to the problem - HostMonitor 9.86 and 9.90 uses different OpenSSL version (different from HostMonitor 9.80, 9.50, etc)
If you setup agent (any agent, e.g. install RMA on HostMonitor system) and transfer these tests to agent, we will see if this theory right. Or just disable these tests for a week.
We will check other changes between version 9.50 and 9.90
Regards
Alex |
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KS-Soft
Joined: 03 Apr 2002
Posts: 12428
Location: USA
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| Posted: Wed Feb 17, 2016 10:11 am Post subject: |
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Also, could you please answer to this question
| Quote: | As I see you used HostMonitor for 8 years without problems.
Am I right?
So what kind of change caused this problem? You updated just HostMonitor? What version was installed before update? |
may be you updated system as well?
Regards
Alex |
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MousePusher
Joined: 03 Feb 2016
Posts: 12
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| Posted: Tue Feb 23, 2016 3:09 am Post subject: |
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Hi,
sorry i could not answer you before, too much work
We had HM ver. 9.5 before.
The HM crashed, but around once every 2-3 months or so.
We installed a fresh copy of HM on a new VM.
It was running on a server 2003 32Bits VM before.
Now it's a server 2012 VM, 64 bits.
The only big change is that we are running many more shell script tests now.
123 as opposed to 716. Most of those 123 were vbscript, now it's all PowerShell.
I sent you an email with screenshots of the audit tool.
What other info can i supply? |
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MousePusher
Joined: 03 Feb 2016
Posts: 12
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| Posted: Wed Feb 24, 2016 4:23 am Post subject: |
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| I send you an email with the requested info |
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KS-Soft
Joined: 03 Apr 2002
Posts: 12428
Location: USA
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| Posted: Tue Mar 01, 2016 9:16 am Post subject: |
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We are working in this.
We found code that can cause performance problems under some conditions (high CPU Usage, slow GUI response) but I don't think it relates to your config.
We still have no idea what happens on your system...
Have you done this?
| Quote: | Some tests performed by HostMonitor: 210 tests, 144 enabled, 6 of them depends on 3rd party DLLs
- 5 Certificate Expiration tests use OpenSSL
- 1 URL test uses IE related DLL
May be some bugs in these DLLs lead to the problem - HostMonitor 9.86 and 9.90 uses different OpenSSL version (different from HostMonitor 9.80, 9.50, etc)
If you setup agent (any agent, e.g. install RMA on HostMonitor system) and transfer these tests to agent, we will see if this theory right. Or just disable these tests for a week. |
Regards
Alex |
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