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Much more modern and visual appealing Web service.
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mrw



Joined: 08 Oct 2012
Posts: 179

PostPosted: Fri Mar 01, 2013 2:55 am    Post subject: Much more modern and visual appealing Web service. Reply with quote

Hi,

I just lost a customer that was about to sign a deal where we monitor their entire network, only because they thought Hostmonitor's web-interface was ugly..
They liked OpManagerīs and GFIīs web-interfaces much better. Even though HostMon provided more control, more tests, cheaper, better support and so on..
The decision came from those "higher up" that likes to have nice graphs, circles and other blingbling on a large flatscreen on a wall somewhere so they can show their customers that they have control or something.

And as far as the web-interface being ugly I can only agree. It looks like something from the early 90s.
OpManager for instance uses a mixture of live graphs with lots of modern techniques to allow a non-teccie to see stats.

I assume that this request has been asked lots of times, so do you have anything on the timeframe to update and modernize the web-interface?

Itīs REALLY needed!

//Andreas..
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KS-Soft



Joined: 03 Apr 2002
Posts: 12792
Location: USA

PostPosted: Fri Mar 01, 2013 7:16 am    Post subject: Reply with quote

Probably we should increase priority for this task (new Web Service)


On the other hand, I am not sure how you can losd a customer if your license does not allow you to provide monitoring services for 3rd party. You do not have SPL license, do you?
License agreement:
http://www.ks-soft.net/hostmon.eng/license.htm#com

Regards
Alex
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mrw



Joined: 08 Oct 2012
Posts: 179

PostPosted: Fri Mar 01, 2013 8:38 am    Post subject: Reply with quote

That sound like a great idea with updating the web service

And with regards to license issues: In this case the customer wanted to own their own monitoring solution so they would have bought Hostmonitor themselves from you.
Then we would have had an agreement with the customer to access their hostmonitor server to monitor the monitoring since the lack the skills.


//Andreas..
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KS-Soft



Joined: 03 Apr 2002
Posts: 12792
Location: USA

PostPosted: Fri Mar 01, 2013 10:09 am    Post subject: Reply with quote

Yes, you can do this and charge user without any special license.

Regards
Alex
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rc



Joined: 01 Aug 2005
Posts: 100

PostPosted: Fri Mar 15, 2013 2:25 am    Post subject: Reply with quote

Hi Alex,

I love HostMonitor and we use it since 2005.
The tool is very flexible and stable and your support is unbeatable.
Today we stay @211.057.232 performed tests, Started at 09.01.2013!

But my greatest wish is also a modernized web-interface inclusive history charts.

The actual design is simply not more up to date.
It's a little bit embarrassing to present the web-interface to my colleagues and my boss. You know these days a cool GUI is important than the functionality

It would be great if you can realize this wish till end of this year...

Regards
Enrico
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KS-Soft



Joined: 03 Apr 2002
Posts: 12792
Location: USA

PostPosted: Fri Mar 15, 2013 7:07 am    Post subject: Reply with quote

Thank you
Yes, we increased priority for this task, probably we can do this in version 9.70

Regards
Alex
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Gavin



Joined: 24 Sep 2009
Posts: 58

PostPosted: Wed Apr 17, 2013 8:37 am    Post subject: Reply with quote

Hi Alex

I echo what rc has posted above - the charts would be most helpful for me, the current history charts are exceptionally difficult to read - they are too small and the data point are hard to read.

It would be also exceptionally helpful if it had better trend analysis. You currently have a prediction for next 7 days, but going further into the future would be helpful (even as far as years).

I look forward to seeing what is in 9.70!
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alert



Joined: 27 Apr 2013
Posts: 13

PostPosted: Sat Apr 27, 2013 10:27 pm    Post subject: Reply with quote

+1 for UI improvements and better web interface!

You may also take a look at your web site design, since it is the place undecided visitors read about the product prior to making a decision to try it. There is alot of useful information there but it is, ummm, not up to today's design standards. Reminds me about Microsoft FrontPage

Peace!
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xcentric



Joined: 23 Oct 2010
Posts: 176

PostPosted: Fri May 24, 2013 10:07 pm    Post subject: Reply with quote

+1 for improved web service and history graphs.

The best developers care more about what is on the inside then the outside. I believe the reason is they are more left brain (logic) where designers with artistic ability are more right brain (creativity). Only a balanced brain can do both very well.

Me left brain cause I suck at design.

Regards
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menno



Joined: 21 May 2010
Posts: 157

PostPosted: Sat May 25, 2013 2:07 am    Post subject: +100 points Reply with quote

yes +100 from me

we also want some modern interface....
we had also customers complaining about the interface.

In the past we used Alchemy eye and they allready had a modern interface from the start. Also the map function i am still missing ..
see my request at :
[url]
http://www.ks-soft.net/cgi-bin/phpBB/viewtopic.php?t=1286&start=30
[/url]
thanks for the great support so far !!!!
m
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Kris



Joined: 12 May 2010
Posts: 375

PostPosted: Thu May 30, 2013 5:35 am    Post subject: Reply with quote

+1 from me, too!

I think from an admins point of view the gui is pretty much OK.
And I would never trade HM for anything else, just because of functionality and support.
But we also would like the possibility of creating great looking dashboards on 60 inch screen showing off our achievements
Like these examples from the much more expensive and/or much less functional packages:


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KS-Soft



Joined: 03 Apr 2002
Posts: 12792
Location: USA

PostPosted: Thu May 30, 2013 10:57 am    Post subject: Reply with quote

Next version of HostMonitor and RCC will offer 2 new windows:
- Top Hosts
- Recent Events
Later these options will be added into Web Service

Regards
Alex
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Kris



Joined: 12 May 2010
Posts: 375

PostPosted: Fri May 31, 2013 12:36 am    Post subject: Reply with quote

Can't wait
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KS-Soft



Joined: 03 Apr 2002
Posts: 12792
Location: USA

PostPosted: Mon Jun 03, 2013 8:27 pm    Post subject: Reply with quote

Version 9.56 Beta available for download
http://ks-soft.net/hostmon.eng/news.htm

Regards
Alex
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oryagel



Joined: 28 Jul 2010
Posts: 92

PostPosted: Mon Jul 29, 2013 7:45 am    Post subject: Reply with quote

Also love HostMonitor but need a better UI.

People upstairs only see colors and GUI but not functionality.
We still need to answer their demands.

I wouldn't want to replace HostMonitor because of that stupid reason.
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