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Ack sometimes dosen´t change status for test

 
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totte



Joined: 30 May 2007
Posts: 38

PostPosted: Thu May 18, 2017 2:55 am    Post subject: Ack sometimes dosen´t change status for test Reply with quote

Hi

I have a Email test that alerts on specific incoming email. Good Filter is set "set "Ok" status by acknowledgment (manually)".

We have another test that uses an alertprofile that can ack the test with an HMS script.

This has worked as long as we used it but we updated to version 10.56 a few weeks ago. After this at 2 occations the test has not changed status to "ok" when it has been acked. We can see in our logs that the test gets acked but the status dosen´t change.

If we make an New ack.. on the test it gets Status ok.

Other times it works as planned.

//t Hogia
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KS-Soft



Joined: 03 Apr 2002
Posts: 11934
Location: USA

PostPosted: Thu May 18, 2017 4:32 am    Post subject: Reply with quote

Could you please send log, script, test list (HML file) to support@ks-soft.net?

Regards
Alex
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