KS-Soft. Network Management Solutions
 FAQFAQ   SearchSearch   MemberlistMemberlist   UsergroupsUsergroups   RegisterRegister    ProfileProfile    Log inLog in 

Cosmetics
Goto page 1, 2  Next
 
Post new topic   Reply to topic    KS-Soft Forum Index -> Wish list
View previous topic :: View next topic  
Author Message
Defiant



Joined: 11 Mar 2003
Posts: 20
Location: Jacada Inc.

PostPosted: Fri Mar 14, 2003 1:31 pm    Post subject: Reply with quote

Hi,
Go to the AAction Profiles box and create a profile with >29 characters. The 30th+ characters are cut off.

For example: call it "012345678901234567890123456789"
The last "9" will be cut off.

I just used the above as an example of course. Any "real" name that you choose will be cut off.

The same goes to other windows, like: Reports Manager, Mail Profiles.

-Defiant

[ This Message was edited by: Defiant on 2003-03-14 12:32 ]
Back to top
View user's profile Send private message MSN Messenger
KS-Soft



Joined: 03 Apr 2002
Posts: 12791
Location: USA

PostPosted: Fri Mar 14, 2003 4:03 pm    Post subject: Reply with quote

Of course. HostMonitor does not display very long names because it needs space for another action profiles/reports/etc. It uses 2-3 columns to display list of profiles.

Regards
Alex
Back to top
View user's profile Send private message Visit poster's website
Defiant



Joined: 11 Mar 2003
Posts: 20
Location: Jacada Inc.

PostPosted: Fri Mar 14, 2003 4:20 pm    Post subject: Reply with quote

You can set them in line instead of columns, with a scroll bar at the right of the screen.

This way you can have 40, 50 or even 60 characters.

-Defiant
Back to top
View user's profile Send private message MSN Messenger
KS-Soft



Joined: 03 Apr 2002
Posts: 12791
Location: USA

PostPosted: Fri Mar 14, 2003 4:36 pm    Post subject: Reply with quote

In this case you will need more time to select appropriate action profile.

Regards
Alex
Back to top
View user's profile Send private message Visit poster's website
Defiant



Joined: 11 Mar 2003
Posts: 20
Location: Jacada Inc.

PostPosted: Fri Mar 14, 2003 4:44 pm    Post subject: Reply with quote

And in the current situation, if I have:

1) "Mail only myself, Danny, Ronald and Rodney"

And

2) "Mail only myself, Danny, Ronald"

They look the same....

-Defiant
Back to top
View user's profile Send private message MSN Messenger
KS-Soft



Joined: 03 Apr 2002
Posts: 12791
Location: USA

PostPosted: Fri Mar 14, 2003 4:48 pm    Post subject: Reply with quote

Remove "only", change "myself" to "me" and it will look different

Regards
Alex

[ This Message was edited by: KS-Soft on 2003-03-14 15:48 ]
Back to top
View user's profile Send private message Visit poster's website
Defiant



Joined: 11 Mar 2003
Posts: 20
Location: Jacada Inc.

PostPosted: Fri Mar 14, 2003 4:59 pm    Post subject: Reply with quote

Good customer support...
I feel happy for purchasing the software already....

-Defiant
Back to top
View user's profile Send private message MSN Messenger
KS-Soft



Joined: 03 Apr 2002
Posts: 12791
Location: USA

PostPosted: Fri Mar 14, 2003 5:33 pm    Post subject: Reply with quote

Are you seriously talking now? or sarcastic?
We always do everything what's possible to correct some bugs but we cannot make changes in interface or program's behavior for each customer. Because this program is not for 1 or 2 companies, its for thousands of clients.

Regards
Alex
Back to top
View user's profile Send private message Visit poster's website
Defiant



Joined: 11 Mar 2003
Posts: 20
Location: Jacada Inc.

PostPosted: Fri Mar 14, 2003 6:49 pm    Post subject: Reply with quote

That was sarcasm.

The funny thing is that if your FIRST response was what you wrote in your SECOND reply (above):
"We always do everything what's possible to correct some bugs but we cannot make changes in interface or program's behavior for each customer. Because this program is not for 1 or 2 companies, its for thousands of clients."...Then I would probably just have said..."OK. I understand".

I described a problem that I'm experiencing, and what you gave me was a work-around, not a solution.
Imagine that I'm a doctor and you come to me and tell me that your hand hurts, and as I reply I tell you..."well...either don't use it or use your other hand!".

It was an arrogant, hurting, smart-ass reply (pardon my French). Not something I would expect from a company that I paid good money for their software.

But...that's only me.

Thanks

-Defiant
Back to top
View user's profile Send private message MSN Messenger
KS-Soft



Joined: 03 Apr 2002
Posts: 12791
Location: USA

PostPosted: Fri Mar 14, 2003 7:12 pm    Post subject: Reply with quote

Please, send your order number to sales@ks-soft.net and we will return money to your account

Regards
Alex
Back to top
View user's profile Send private message Visit poster's website
Defiant



Joined: 11 Mar 2003
Posts: 20
Location: Jacada Inc.

PostPosted: Fri Mar 14, 2003 9:34 pm    Post subject: Reply with quote

I don't intend to.
I like the software.
It's good. It help me A LOT.

I only had a comment about the quality level of technical support.

I think it's time to show some courtesy to people who pay you, not just for the software, but for customer support as well.

Your reply was a bit rude in my opinion. That's all.

Thanks

-Defiant
Back to top
View user's profile Send private message MSN Messenger
KS-Soft



Joined: 03 Apr 2002
Posts: 12791
Location: USA

PostPosted: Fri Mar 14, 2003 11:37 pm    Post subject: Reply with quote

Ok, ok. Probably I am wrong. But its hard to be a good guy when you have high temperature (probably grippe) and have to work.

There is update at http://www.ks-soft.net/download/hm369.zip. Replace exe module, add APColumns=1 line into [Misc] section of the hostmon.ini file and restart HostMonitor.
To change number of columns for another dialog windows use following variables:
RPColumns - report profiles
MPColumns - mail templates
CPColumns - color schemes
SPColumns - schedules

But if I die tomorrow, it will be your fault
Back to top
View user's profile Send private message Visit poster's website
KS-Soft



Joined: 03 Apr 2002
Posts: 12791
Location: USA

PostPosted: Fri Mar 14, 2003 11:38 pm    Post subject: Reply with quote

IMHO: this topic should be in "Wish list" forum, not in "problems and bugs".

Regards
Alex
Back to top
View user's profile Send private message Visit poster's website
Marcus



Joined: 18 Nov 2002
Posts: 367

PostPosted: Sat Mar 15, 2003 5:08 am    Post subject: Reply with quote

Quote:

But...that's only me.


Indeed it is. KS-Soft gives the best support I have ever seen. Ever tried this with Microsoft???

I assume you like the hardway instead of the easy way. Make the beginning different and your all set....
Back to top
View user's profile Send private message
hmo



Joined: 14 Feb 2003
Posts: 81
Location: Denmark

PostPosted: Sat Mar 15, 2003 8:40 am    Post subject: Reply with quote

Defiant!

Dont You *EVER* place questions about the quality level of technical support from Alex! HM is made for "many users" - not only "one user" who'll like a minor "nice to have" GUI change!

Is negative "courtesy" to give You a work-around? I really dont think soo....

I wont be rude... but hang around HM for a while, and You'll see WHY so many ppl. like - not only the software - but Alex as well!

Cheers,

Hans Mosegaard
Back to top
View user's profile Send private message Send e-mail Visit poster's website
Display posts from previous:   
Post new topic   Reply to topic    KS-Soft Forum Index -> Wish list All times are GMT - 6 Hours
Goto page 1, 2  Next
Page 1 of 2

 
Jump to:  
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


Powered by phpBB © 2001, 2005 phpBB Group

KS-Soft Forum Index