Problem sending report in email

oryagel · Post by **oryagel** » Tue Oct 19, 2010 2:03 am

Hello,

I configured a report to be generated and sent every three hours.
It has been working with no problems for few weeks.
Last night I noticed that I missed two reports, so I checked the "SendMail" window.

Here is what I got:
Any idea?

Code: Select all

Log

[10/18/2010 9:00:49 PM] Connecting to smtp.gmail.com (SMTP) ...
[10/18/2010 9:00:49 PM] < 220 mx.google.com ESMTP y41sm14094443yhc.4
[10/18/2010 9:00:49 PM] > EHLO name-DC1
[10/18/2010 9:00:49 PM] < 250-mx.google.com at your service, [173.192.38.212]
[10/18/2010 9:00:49 PM] < 250-SIZE 35651584
[10/18/2010 9:00:49 PM] < 250-8BITMIME
[10/18/2010 9:00:49 PM] < 250-STARTTLS
[10/18/2010 9:00:49 PM] < 250 ENHANCEDSTATUSCODES
[10/18/2010 9:00:49 PM] > STARTTLS
[10/18/2010 9:00:49 PM] < 220 2.0.0 Ready to start TLS
[10/18/2010 9:00:49 PM] Starting SSL handshake
[10/18/2010 9:00:49 PM] Secure connection with TLSv1, cipher RC4-MD5, 128 secret bits (128 total)
[10/18/2010 9:00:49 PM] > EHLO name-DC1
[10/18/2010 9:00:49 PM] < 250-mx.google.com at your service, [173.192.38.212]
[10/18/2010 9:00:49 PM] < 250-SIZE 35651584
[10/18/2010 9:00:49 PM] < 250-8BITMIME
[10/18/2010 9:00:49 PM] < 250-AUTH LOGIN PLAIN XOAUTH
[10/18/2010 9:00:49 PM] < 250 ENHANCEDSTATUSCODES
[10/18/2010 9:00:49 PM] > AUTH LOGIN
[10/18/2010 9:00:49 PM] < 334 VXNlcm5hbWU6
[10/18/2010 9:00:49 PM] > c29sdXRvYWxlcnRzQGdtYWlsLmNvbQ==
[10/18/2010 9:00:49 PM] < 334 UGFzc3dvcmQ6
[10/18/2010 9:00:49 PM] > OER7dEtVaH1YSA==
[10/18/2010 9:01:19 PM] < 454 4.7.0 Cannot authenticate due to temporary system problem. Try again later. y41sm14094443yhc.4
[10/18/2010 9:01:19 PM] Open Error #454 (454 4.7.0 Cannot authenticate due to temporary system problem. Try again later. y41sm14094443yhc.4)

[10/18/2010 9:01:19 PM] Trying to use backup SMTP server..

[10/18/2010 9:01:19 PM] Connecting to smtp.live.com (SMTP) ...
[10/18/2010 9:01:19 PM] < 220 BLU0-SMTP32.phx.gbl Microsoft ESMTP MAIL Service, Version: 6.0.3790.4675 ready at  Mon, 18 Oct 2010 20:00:22 -0700 
[10/18/2010 9:01:19 PM] > EHLO name-DC1
[10/18/2010 9:01:19 PM] < 250-BLU0-SMTP32.phx.gbl Hello [173.192.38.212]
[10/18/2010 9:01:19 PM] < 250-TURN
[10/18/2010 9:01:19 PM] < 250-SIZE 41943040
[10/18/2010 9:01:19 PM] < 250-ETRN
[10/18/2010 9:01:19 PM] < 250-PIPELINING
[10/18/2010 9:01:19 PM] < 250-DSN
[10/18/2010 9:01:19 PM] < 250-ENHANCEDSTATUSCODES
[10/18/2010 9:01:19 PM] < 250-8bitmime
[10/18/2010 9:01:19 PM] < 250-BINARYMIME
[10/18/2010 9:01:19 PM] < 250-CHUNKING
[10/18/2010 9:01:19 PM] < 250-VRFY
[10/18/2010 9:01:19 PM] < 250-TLS
[10/18/2010 9:01:19 PM] < 250-STARTTLS
[10/18/2010 9:01:19 PM] < 250 OK
[10/18/2010 9:01:19 PM] > STARTTLS
[10/18/2010 9:01:19 PM] < 220 2.0.0 SMTP server ready
[10/18/2010 9:01:19 PM] Starting SSL handshake
[10/18/2010 9:01:19 PM] Secure connection with TLSv1, cipher RC4-MD5, 128 secret bits (128 total)
[10/18/2010 9:01:19 PM] > EHLO name-DC1
[10/18/2010 9:01:19 PM] < 250-BLU0-SMTP32.phx.gbl Hello [173.192.38.212]
[10/18/2010 9:01:19 PM] < 250-TURN
[10/18/2010 9:01:19 PM] < 250-SIZE 41943040
[10/18/2010 9:01:19 PM] < 250-ETRN
[10/18/2010 9:01:19 PM] < 250-PIPELINING
[10/18/2010 9:01:19 PM] < 250-DSN
[10/18/2010 9:01:19 PM] < 250-ENHANCEDSTATUSCODES
[10/18/2010 9:01:19 PM] < 250-8bitmime
[10/18/2010 9:01:19 PM] < 250-BINARYMIME
[10/18/2010 9:01:19 PM] < 250-CHUNKING
[10/18/2010 9:01:19 PM] < 250-VRFY
[10/18/2010 9:01:19 PM] < 250-AUTH LOGIN PLAIN
[10/18/2010 9:01:19 PM] < 250 OK
[10/18/2010 9:01:19 PM] > AUTH LOGIN
[10/18/2010 9:01:19 PM] < 334 VXNlcm5hbWU6
[10/18/2010 9:01:19 PM] > c29sdXRvYWxlcnRzQGhvdG1haWwuY29t
[10/18/2010 9:01:19 PM] < 334 UGFzc3dvcmQ6
[10/18/2010 9:01:19 PM] > MjQ5Mzk1ZDMxNQ==
[10/18/2010 9:01:20 PM] < 235 2.7.0 Authentication succeeded
[10/18/2010 9:01:20 PM] Open Done
[10/18/2010 9:01:20 PM] > MAIL FROM:<>
[10/18/2010 9:01:20 PM] < 250 2.1.0 <>....Sender OK
[10/18/2010 9:01:20 PM] > RCPT TO:<or@name.com>
[10/18/2010 9:01:20 PM] < 250 2.1.5 or@name.com 
[10/18/2010 9:01:20 PM] > RCPT TO:<tomer@name.com>
[10/18/2010 9:01:20 PM] < 250 2.1.5 tomer@name.com 
[10/18/2010 9:01:20 PM] > RCPT TO:<omri@name.com>
[10/18/2010 9:01:20 PM] < 250 2.1.5 omri@name.com 
[10/18/2010 9:01:20 PM] > RCPT TO:<roee@name.com>
[10/18/2010 9:01:20 PM] < 250 2.1.5 roee@name.com 
[10/18/2010 9:01:20 PM] > DATA
[10/18/2010 9:01:20 PM] < 354 Start mail input; end with <CRLF>.<CRLF>
[10/18/2010 9:01:20 PM] > From: Monitoring
[10/18/2010 9:01:20 PM] > To: <or@name.com>, <tomer@name.com>, <omri@name.com>, <roee@name.com>
[10/18/2010 9:01:20 PM] > Subject: Info
[10/18/2010 9:01:20 PM] > Sender: Monitoring
[10/18/2010 9:01:20 PM] > Mime-Version: 1.0
[10/18/2010 9:01:20 PM] > Content-Type: multipart/mixed;
	boundary="= Multipart Boundary 1018102101"
[10/18/2010 9:01:20 PM] > Date: Mon, 18 Oct 2010 21:01:20 -0500
[10/18/2010 9:01:20 PM] > Message-ID: <20101019020120819.46E572DB5996299E@name-DC1>
[10/18/2010 9:01:20 PM] > X-Mailer: ICS SMTP Component V6.12
[10/18/2010 9:01:20 PM] > 
[10/18/2010 9:01:20 PM] > This is a multipart MIME message.
[10/18/2010 9:01:20 PM] > 
[10/18/2010 9:01:20 PM] > --= Multipart Boundary 1018102101
[10/18/2010 9:01:20 PM] > Content-Type: text/plain; charset="iso-8859-1"
[10/18/2010 9:01:20 PM] > Content-Transfer-Encoding: 7bit
[10/18/2010 9:01:20 PM] > 
[10/18/2010 9:01:20 PM] > 
[10/18/2010 9:01:20 PM] > --= Multipart Boundary 1018102101
[10/18/2010 9:01:20 PM] > Content-Type: text/html;
[10/18/2010 9:01:20 PM] > 	name="info.html"
[10/18/2010 9:01:20 PM] > Content-Transfer-Encoding: base64
[10/18/2010 9:01:20 PM] > Content-Disposition: attachment;
[10/18/2010 9:01:20 PM] > 	filename="info.html"
[10/18/2010 9:01:20 PM] > 
[10/18/2010 9:01:20 PM] > PGh0bWw+PGhlYWQ+DQo8bWV0YSBuYW1lPSJHRU5FUkFUT1IiIGNvbnRlbnQ9IkFkdmFuY2Vk
.......
[10/18/2010 9:01:20 PM] > ayI+QWR2YW5jZWQgSG9zdCBNb25pdG9yPC9hPjwvYj48L3A+DQo8L2JvZHk+PC9odG1sPg0K
[10/18/2010 9:01:20 PM] > 
[10/18/2010 9:01:20 PM] > 
[10/18/2010 9:01:20 PM] > --= Multipart Boundary 1018102101--
[10/18/2010 9:01:20 PM] > .
[10/18/2010 9:01:21 PM] < 451 5.3.4 Requested action aborted; Local processing error.
[10/18/2010 9:01:21 PM] Mail Error #451 (451 5.3.4 Requested action aborted; Local processing error.)
Error: Cannot send e-mail to or@name.com;tomer@name.com;omri@name.com;roee@name.com. 451 5.3.4 Requested action aborted; Local processing error.

KS-Soft · Post by **KS-Soft** » Tue Oct 19, 2010 10:34 am

Both errors generated by your mail server so you should speak to your network administrator. He can check server logs and find the reason of the problem.

Regards
Alex

oryagel · Post by **oryagel** » Wed Oct 20, 2010 1:24 am

Hi Alex,

That's weird, as you can see I’m using Gmail as primary and hotmail as backup.
I guess the problem isn’t there.

Thanks

KS-Soft · Post by **KS-Soft** » Wed Oct 20, 2010 12:01 pm

Cannot authenticate due to temporary system problem. Try again later.

Well, this is clearly some problem on server side, we cannot investigate it. Only server admin can find out what is wrong.
Also we cannot reproduce this problem. Our gmail account works with HostMonitor just fine and we can send reports in attachment at well.

Regards
Alex