KS-Soft. Network Management Solutions
 FAQFAQ   SearchSearch   MemberlistMemberlist   UsergroupsUsergroups   RegisterRegister    ProfileProfile    Log inLog in 

SMS (GSM) ERROR- "Can't open com4"

 
Post new topic   Reply to topic    KS-Soft Forum Index -> Configuration, Maintenance, Troubleshooting
View previous topic :: View next topic  
Author Message
efrat



Joined: 24 Aug 2010
Posts: 2
PostPosted: Tue Aug 24, 2010 1:08 am    Post subject: SMS (GSM) ERROR- "Can't open com4" Reply with quote
hello
i have a problem sending SMS (GSM) message through host monitor.
when i press "TEST" it gives an error of "Can't open com4".
when i try to send sms message through Telnet service it works.
i've open the device manager in my 2003 R2 SERVER and the ports that i have are com1 and com2,
com4 stands for the Cellular Modem.
could it be that the port that i have used is incorrect?....
or maybe the Cellular Modem needs a driver installed on the server?....
Appreciate your help.
Efrat.
Back to top
View user's profile Send private message
KS-Soft



Joined: 03 Apr 2002
Posts: 12795
Location: USA
PostPosted: Tue Aug 24, 2010 12:10 pm    Post subject: Reply with quote
We already sent you reply by e-mail.
BTW: In your e-mail you said HostMonitor cannot open COM1. So, which COM port is used by your cell phone? COM1 or COM4?

Quote:
com4 stands for the Cellular Modem.
could it be that the port that i have used is incorrect?....
or maybe the Cellular Modem needs a driver installed on the server?....

Its good to have driver installed. In some cases this is necessary. E.g. if you connect your cellular modem using USB port instead of real COM port then appropriate driver must be installed.

Its hard to get some extended diagnostics when Windows API does not allow to open COM port...
Could you please try test program www.ks-soft.net/download/test/GSMCenter.zip ?
Please, setup "SMS Log file" and "GSM-AT Logfile" files, try to send SMS and send the foregoing log files back to us (support@ks-soft.net)

Regards
Alex
Back to top
View user's profile Send private message Visit poster's website
efrat



Joined: 24 Aug 2010
Posts: 2
PostPosted: Wed Aug 25, 2010 12:14 am    Post subject: Reply with quote
i have seen the mail you've sent me, i'll try what you've proposed and let you know.
and it's Com4
Back to top
View user's profile Send private message
Display posts from previous:   
Post new topic   Reply to topic    KS-Soft Forum Index -> Configuration, Maintenance, Troubleshooting All times are GMT - 6 Hours
Page 1 of 1

 
Jump to:  
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


Powered by phpBB © 2001, 2005 phpBB Group
KS-Soft Forum Index