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Kris
Joined: 12 May 2010 Posts: 375
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Posted: Thu Jun 03, 2010 2:58 am Post subject: Charts not generated |
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Hi,
When I use the "SLA with charts" report, the images representing the charts are not generated/missing from the report.
I am logged on as administrator with full permissions...
Any ideas? |
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KS-Soft
Joined: 03 Apr 2002 Posts: 12801 Location: USA
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Posted: Thu Jun 03, 2010 10:54 am Post subject: |
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What version of the software do you use?
Several versions of HostMonitor and RCC had a problem: in some cases applications did not create images for SLA reports when target folder (folder for images) was not present. Fixed in version 8.60.
http://www.ks-soft.net/hostmon.eng/news.htm
Regards
Alex |
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Kris
Joined: 12 May 2010 Posts: 375
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Posted: Fri Jun 04, 2010 5:02 am Post subject: |
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Updated from 8.58 -> 8.60.
Much better
However, now I get an error when generating the report:
Axis Maximum Value must be >= Minimum
Only the 48Hrs column is generated... |
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KS-Soft
Joined: 03 Apr 2002 Posts: 12801 Location: USA
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Posted: Fri Jun 04, 2010 11:12 am Post subject: |
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Could you send your HML file with tests to support@ks-soft.net?
Regards
Alex |
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Kris
Joined: 12 May 2010 Posts: 375
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Posted: Mon Jun 07, 2010 4:19 am Post subject: |
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Done... |
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KS-Soft
Joined: 03 Apr 2002 Posts: 12801 Location: USA
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Posted: Wed Jun 09, 2010 11:52 am Post subject: |
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Thank you.
There is update: www.ks-soft.net/download/hm861.zip
Just unzip the file and replace existing hostmon.exe and rcc.exe modules
Regards
Alex |
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Kris
Joined: 12 May 2010 Posts: 375
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Posted: Mon Jun 21, 2010 7:51 am Post subject: |
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Worked like a charm!
Thanks alot! |
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