Error creating SLA with chart

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macc
Posts: 1
Joined: Thu Mar 04, 2010 4:37 am

Error creating SLA with chart

Post by macc »

Hello,

I have version 8.28 and now i have a problem with genarating a report with a charts.

if 1 generate a report "sla with charts" and save the report on c:\test.html
the report is created and everthing is filled, but the charts isn't displayed.

on the place where the chart must be there is an error:

cannot create file *.gif the system can not find the system path specified.

the map where the gif does'nt excist and the gif doest not excist also..

how can i fix this?

thx
KS-Soft
Posts: 13012
Joined: Wed Apr 03, 2002 6:00 pm
Location: USA
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Post by KS-Soft »

Probably HostMonitor is started under account that does not have ncessary rights? Please use account that have rights to create subfolders and create new files.
You create report in root folder on drive C? I don't think root folder (C:\) is good place for logs and reports...

Regards
Alex
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