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SLA Report Generation

 
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SWD



Joined: 16 Feb 2010
Posts: 4

PostPosted: Tue Feb 16, 2010 3:11 am    Post subject: SLA Report Generation Reply with quote

Identical problem as in this theme
http://www.ks-soft.net/cgi-bin/phpBB/viewtopic.php?t=5502
timezone identical

If running Hostmon as an application, then everything is OK
If running as a service, then there is the problem
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KS-Soft



Joined: 03 Apr 2002
Posts: 12790
Location: USA

PostPosted: Tue Feb 16, 2010 7:25 am    Post subject: Reply with quote

What time interval have you selected for the report? When report is generated? E.g. if you generate reports at 00:05 using "today" time interval, charts will be empty.

>If running Hostmon as an application, then everything is OK

When HostMonitor is running as application, do you generate reports manually? or reports generated automatically at the same time as service did? the same destination for target file?
Do you stop service when start application or you are running both instances at the same time?

Regards
Alex
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SWD



Joined: 16 Feb 2010
Posts: 4

PostPosted: Tue Feb 16, 2010 7:30 am    Post subject: Reply with quote

Thank you)) more ... problem arose from our mistake ...
The problem was with access =))
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KS-Soft



Joined: 03 Apr 2002
Posts: 12790
Location: USA

PostPosted: Tue Feb 16, 2010 7:49 am    Post subject: Reply with quote

You are welcome

Regards
Alex
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