Short Message Service

Guest · Posted: Thu Feb 20, 2003 5:39 am Post subject:

Is it possible to send alerts via SMS (short message service) on cellphones? If not are you planning to implement this feature to this great product.

KS-Soft · Joined: 03 Apr 2002 Posts: 12795 Location: USA

It depends how you want to send message. There are several options:
- by e-mail. Cell phone provider must support gate SMTP->SMS. You can use "Send e-mail" action.
- by SNPP protocol (over TCP/IP). Works if provider has gate SNPP->SMS. Use "Send message to pager SNPP" action.
- by regular modem. Cell phone provider supports TAP protocol. You can use "Send message to pager TAP" action.
- by regular modem. Cell phone provider supports UCP protocol. Unfortunatelly HostMonitor does not support UCP yet.
- by GSM modem. You need special modem that can send SMS messages. HostMonitor does not has special type of action for this purpose. But often GSM hardware comes with some command line utility that allows you to send SMS, you can use "execute external program" action to start that utility.

Regards
Alex

Naveens · Joined: 26 Jan 2003 Posts: 3

Hi,,

I am busy trying to implement a SMS service function for my alerting. We presently have an SMS server that allows our call tickets to generate sms via an email option. I can from normal email client generate an SMS to a custom recipient on MS Exchange. However when trying to use the email to generate from HM, it just does not allow the transaction using the SMS custom receipients address.Normal email alerting from HM works fine. Tried changing Mail server settitngs like plain , login etc No Avail. I feel that I am missing something.Any ideas.

hmo · Joined: 14 Feb 2003 Posts: 81 Location: Denmark

Alarms by SMS should go directly through a SMS-gate ie. GSM-phone with interface directly to the HostMonitor (imho). You can use any GSM-phone with serial interface to to this. We're use Nokia and Siemens - and access that by "external program" - simply escape from HM and do:

"sendsms.exe %parms%" etc.

Cheers,
Hans Mosegaard

KS-Soft · Joined: 03 Apr 2002 Posts: 12795 Location: USA

>However when trying to use the email to generate from HM, it just does not allow the transaction using the SMS custom receipients address.Normal email alerting from HM works fine

Probably server has some restrictions on sender address? Do you use the same "From" address in HostMonitor and in your "normal email client"?

Regards
Alex