4.10 Enterprise- no RCI

All questions related to installations, configurations and maintenance of Advanced Host Monitor (including additional tools such as RMA for Windows, RMA Manager, Web Servie, RCC).
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cgrieves
Posts: 7
Joined: Wed Jan 27, 2010 8:17 am

4.10 Enterprise- no RCI

Post by cgrieves »

Hi there, we've been using Hostmonitor for years now (it was installed before I took the position as IT Manager) and it's been great.

We've decided to try RCI out, but when I try and enable it I get the error "Your licence does not allow to use RCI" (sic). As far as I know we have an Enterprise licence, certainly when I go to help>licence it shows a registration Number, and "License for 20000000 tests" underneath.

I realise it's an old version, but it does everything we need, so hopefully we don't need to spend $400 on an upgrade.

Any help much appreciated.
KS-Soft
Posts: 13012
Joined: Wed Apr 03, 2002 6:00 pm
Location: USA
Contact:

Post by KS-Soft »

Please send your request to sales@ks-soft.net and provide your order number and/or registration name.
We do not discuss personal/license related question in the forum.

BTW: RCC was implemented in version 5.60. Version 4.10 includes Web Service and Telnet Service only.

Regards
Alex
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