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Test file on share

 
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jojojo



Joined: 05 Jul 2009
Posts: 8

PostPosted: Mon Aug 17, 2009 3:49 pm    Post subject: Test file on share Reply with quote

Hi all

we had some problems with our \\server\SYSVOL file share.

now i want to test if some file exists on a file share (windows 2k3)
we use active rma monitoring with HM 8

i just want to see if my dummy file exsists on \\server\data\dummy.txt

i can not get it working...i used the File/Folder Availability method
but is not working

please help !
j
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KS-Soft



Joined: 03 Apr 2002
Posts: 12063
Location: USA

PostPosted: Mon Aug 17, 2009 4:04 pm    Post subject: Reply with quote

Could you please explain what exactly means "not working"? What is the status of the test? Reply field?
Where RMA is installed? On target system or some proxy system (HostMonitor (systemA) -> RMA (systemB) -> target server (systemC))?

Regards
Alex
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jojojo



Joined: 05 Jul 2009
Posts: 8

PostPosted: Mon Aug 17, 2009 11:51 pm    Post subject: explaining Reply with quote

hi
offcourse

as i said we want to TEST on a windows 2003 agent if there is a file available on a file share. i tested is the file is there .
its locally in c:\data\1234\1234.txt
the c:\data is shared across the network as \\server\data
i want to test if the file exsists on this share

i created the test , see here : http://www.zshare.net/image/642798754557902e/

the test reply with a BAD
there is nothing in the syslog and the log files

i hope this is good for you
thanks
j
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KS-Soft



Joined: 03 Apr 2002
Posts: 12063
Location: USA

PostPosted: Tue Aug 18, 2009 10:44 am    Post subject: Reply with quote

"Bad" status means HostMonitor is able to connect to the agent, send request and retrieve result. The problem is RMA does not have access to specified share/file or file does not exist.

If you are sure path to the file is correct then please check permissions.
What account do you use to start RMA? Does it have access to the file? Have you started RMA as application or service?
Have you specified account credentials for this test using Connection Manager?
http://www.ks-soft.net/hostmon.eng/mframe.htm#profiles.htm#conmgr

Can RMA access the file if you use local path c:\data\1234\1234.txt?

Regards
Alex
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