Active rma - does not support specified test.

losisoft · Post by **losisoft** » Thu Mar 27, 2008 8:26 am

Hi,

I began to move our agents from passive RMA, to Active RMA connections.
I have changed the agent to active rma.
The test is WORKING fine. No problem.

But If I change anything in the test, or just opening it, and press OK, I get a warning message:
Warning: Agent-machinename does not support specified test.
Would you like to perform this test by Hostmonitor?

I press No, so it is still tested by the agent, and it is still working fine. Just it's annoying that I get this message.
So far I have seen this message for: UNC availabilty /free space, CPU usage, other performance counters, Shell script.

It's a Hostmon 7.10

Thanks

KS-Soft Europe · Post by **KS-Soft Europe** » Thu Mar 27, 2008 10:28 am

I think, these test are not allowed to execution by particular agent. You just should start "rma_cfg.exe" utility on rma side and mark necessary tests in "Enable following tests" area. Quote from the manual:
http://www.ks-soft.net/hostmon.eng/rma- ... m#Settings
===================================
Enable following tests
specifies the list of tests methods allowed for execution by this RMA. To enable a test mark the corresponding check box, to disable a test unmark the box near it.

Enable following actions
specifies the list of actions allowed for execution by the agent. To enable a action mark the corresponding check box, to disable a action unmark the box near it.
===================================

If you do not want to use rma_cfg.exe utility, you just should change settings for appropriate tests in [Active_EnabledTests] section of rma.ini file in the folder, where rma is located.

Regards,
Max

losisoft · Post by **losisoft** » Mon Mar 31, 2008 6:44 am

Hi Max,

That was the first thing when I installed the agent. I enabled all test in the config program. So the issue is somewhere else.
I could imagine that by default this test is not enabled by the active rma agent, and the changes are not reflected back to the hostmonitor server.

Edit: I have checked the RMA manager, and there I can see that all tests are enabled by the acive rma agent.

KS-Soft · Post by **KS-Soft** » Mon Mar 31, 2008 7:29 am

We cannot reproduce this problem...
What version of RMA do you use? Could you please send agents.lst and hostmon.ini files to support@ks-soft.net?

Regards
Alex

jcheng · Post by **jcheng** » Thu Jun 19, 2008 12:16 pm

I do have the same problem. Same error message and test ran successfully.

KS-Soft · Post by **KS-Soft** » Thu Jun 19, 2008 12:54 pm

What you have some problem, please tell us what software do you use:
- HostMonitor version
- RMA version
- What exactly test method shows warning message?

Please note: we have fixed some problems in Active RMA since version 3.04 Beta. If you are using Beta version, please update to official release: HostMonitor 7.22 and Active RMA 3.10

Regards
Alex