Annoying "Timeouts" on SNMP/Traffic tests

AlexL · Post by **AlexL** » Fri Jan 25, 2008 10:40 am

I have a minor annoyance: I am often getting "Timeout" on SNMP and Traffic tests. I don't know if (and don't think that) they correspond to something real, but until I find this out, I would at least like to get rid of them, because they clutter the Quick Log pane and the HM log. How can I do this?

Here are two typical (pair of) entries in the log file:

[25-01-2008 16:52:36] Mail Relay 1 Pending Mails Unknown Timeout SNMP test 401
[25-01-2008 16:53:39] Mail Relay 1 Pending Mails Ok 0 SNMP test 401

[25-01-2008 14:55:17] Switch Data A05 Out Errors Unknown Timeout Traffic (192.168.16.5) 364
[25-01-2008 15:00:23] Switch Data A05 Out Errors Ok 0.00 Traffic (192.168.16.5) 364

Here are the test definitions for these two tests:

Code: Select all

Method      = SNMP
;--- Common properties ---
;DestFolder = Root\Bern GS\DMZ\
Title       = Mail Relay 1 Pending Mails
Comment     = SNMP: get 1.3.6.1.4.1.15497.1.1.1.11.0 from 172.21.25.13
RelatedURL  = 
ScheduleMode= Regular
Schedule    = 
Interval    = 60
Alerts      = Message, Sound
ReverseAlert= No
UnknownIsBad= No
WarningIsBad= No
UseCommonLog= Yes
PrivLogMode = Default
CommLogMode = Default
SyncCounters= Yes
SyncAlerts  = No
DependsOn   = list
MasterTest-Alive = Mail Relay 1
;--- Test specific properties ---
Agent       = 172.21.25.13
Profile     = public
Timeout     = 5000
Retries     = 1
OID         = 1.3.6.1.4.1.15497.1.1.1.11.0
Condition   = MoreThan
Value       = 5

and

Code: Select all

Method      = TrafficMonitor
;--- Common properties ---
;DestFolder = Root\Wabern\SwitchesErrors\
Title       = Switch Data A05 Out Errors
Comment     = Interface: monitor traffic on all interfaces
RelatedURL  = 
ScheduleMode= Regular
Schedule    = 
Interval    = 300
Alerts      = Message, Sound
ReverseAlert= No
UnknownIsBad= No
WarningIsBad= No
UseCommonLog= Yes
PrivLogMode = Default
CommLogMode = Default
SyncCounters= Yes
SyncAlerts  = No
DependsOn   = list
MasterTest-Alive = Switch Data A05
;--- Test specific properties ---
AgentAddr   = 192.168.16.5
Profile     = public
Port        = 161
Timeout     = 2000
Retries     = 1
IntIndex    = -1
IntDescr    = monitor traffic on all interfaces
Check       = OutErrors
MinLimit    = No
Limit       = 5
Units       = 1

Thanks in advance

Alex

KS-Soft · Post by **KS-Soft** » Fri Jan 25, 2008 10:57 am

I would recommend to increase Retries option (1 -> 2 or 3)

Regards
Alex

AlexL · Post by **AlexL** » Mon Feb 04, 2008 3:37 am

KS-Soft wrote:I would recommend to increase Retries option (1 -> 2 or 3)

Thanks Alex, this improved things markedly: practically no more timeouts for Switches, and much less than before for the Mail Relays. Thanks again.

AlexL

KS-Soft · Post by **KS-Soft** » Mon Feb 04, 2008 7:42 am

You are welcome

Regards
Alex