License problem

All questions related to installations, configurations and maintenance of Advanced Host Monitor (including additional tools such as RMA for Windows, RMA Manager, Web Servie, RCC).
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Diego Mora Cabello
Posts: 2
Joined: Thu Oct 25, 2007 2:27 am

License problem

Post by Diego Mora Cabello »

You could write something along the lines of:

We currently have version 6.80 installed and have been happily upgrading up to this version since version 4. On upgrading to version 6.82 on a test server I am told that the license we have is for an older version and is incompatible. I was under the understanding that our comercial arranged for the purchase Lifetime upgrades and we have an email to confirm this. Could you please check?
The license we have is for the name of 'Planeta Sistemas y Operaciones'
Regards

Diego Mora.
KS-Soft Europe
Posts: 2832
Joined: Tue May 16, 2006 4:41 am
Contact:

Post by KS-Soft Europe »

Please, send request to sales@ks-soft.net or support@ks-soft.net
If you are holder of the license with "Lifetime updates" option, we will send you the new codes. As you understand, we are not eligible to post such kind of information at the forum.

Regards,
Max
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