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jfreude
Joined: 19 Oct 2004 Posts: 27
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Posted: Tue Oct 30, 2007 10:07 am Post subject: Process Monitoring / Error window |
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We're monitoring a process (it's an audio coder) which is running on different machines. The application crashes somestimes with a "C++ Runtime error..." but the the process still appears in the process list of the machine.
Is it possible to monitor a machine and generate an alert if such a window (in this case the window's title is 'C++ Runtime error') appears on a machine?
The application doesn't write logfiles....no logfile-monitoring possible
Anybody an idea how to solve this otherwise?
Thanks,
jfreude |
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KS-Soft
Joined: 03 Apr 2002 Posts: 12795 Location: USA
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Posted: Tue Oct 30, 2007 11:48 am Post subject: |
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Quote: | The application doesn't write logfiles....no logfile-monitoring possible |
Do you mean application does not record log file when error appears, otherwise it adds some records on regular basis, e.g. every 5 min?
Then you may use File/Folder Availability test method with "Alert when file does not exist or older than 5 min" option
Regards
Alex |
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jfreude
Joined: 19 Oct 2004 Posts: 27
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Posted: Wed Oct 31, 2007 3:56 am Post subject: |
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I mean that the application does not write log files at all....
The only chance to detect a crash of the application is to check if there's a window with the title "C++ Runtime error".... |
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KS-Soft
Joined: 03 Apr 2002 Posts: 12795 Location: USA
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Posted: Wed Oct 31, 2007 8:07 am Post subject: |
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I see.
HostMonitor does not provide "alert by window title" option. You may try to find 3rd party command line utility and use it with External or Shell Script test method.
On the other hand, we can create such utility for you... Please send request to support@ks-soft.net and provide your order number and/or registration name.
Regards
Alex |
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KS-Soft Europe
Joined: 16 May 2006 Posts: 2832
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Posted: Fri Nov 09, 2007 4:16 am Post subject: |
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We have sent you the letter with "findwindow.exe" utility 11/02/2007. Have you received our letter? Have you tried the utility? Does it work properly?
Regards,
Max |
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