Cannot send e-mail SMS

All questions related to installations, configurations and maintenance of Advanced Host Monitor (including additional tools such as RMA for Windows, RMA Manager, Web Servie, RCC).
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pva
Posts: 2
Joined: Thu Jun 07, 2007 9:06 pm

Cannot send e-mail SMS

Post by pva »

Hello,

I have a strange problem. I setup e-mail notifications to be sent from HostMonitor to my cellular phone. I can see that messages have been sent successfully, but they never reach my phone, and I don't get any messages back.

At the same time all messages sent to other e-mail addresses have no problems. And if I send a message to my cellular phone from any e-mail client - there are no problems either.

Does HostMonitor add something to the message header that could block the mail somewhere? I don't know what to think.

Thank you.
KS-Soft Europe
Posts: 2832
Joined: Tue May 16, 2006 4:41 am
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Re: Cannot send e-mail SMS

Post by KS-Soft Europe »

pva wrote:Does HostMonitor add something to the message header that could block the mail somewhere? I don't know what to think.
Actually, HostMonitor does not insert nothing special into the mail header. Probably, spam filter blocks messages on your server. What exact address have you specified into "From" field in "Action properties" dialog of "Send e-mail" action? It might be the cause. Probably, message is too large. Most of SMS gateways do not send messages that exceed 160 chars.

Regards,
Max
pva
Posts: 2
Joined: Thu Jun 07, 2007 9:06 pm

Post by pva »

Thank you, this might be the case. In the Fom field I didn't specify any address, just HostMonitor. This works fine with e-mail, but perhaps not with SMS. I'll change this and try again.
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