RMA Slow

johnm · Post by **johnm** » Mon Apr 16, 2007 9:15 am

Hi,

I have a remote site of which I am monitoring 6 hosts from ping to perf counters. Until now I was connecting to this site using VPN and running tests against these hosts using their private IPs. Everything has been fine for many years but I want to avoid using VPN so I am now trying to use RMA v3.38 at the remote site.

I got it installed and configured. As well, I added an inbound firewall rule at the remote site for my configured port of 1056TCP. I also needed to create an outbound firewall rule at my local office where HM is running for port 1056TCP.

Here is my problem; accessing the RMA agent from my local office using RMA_MGR, the response is slow. As well if I perform a simple ping to a server on the remote network using the RMA agent, the test takes 10 seconds to complete.

Is there something I overlooked that would cause this slow response?

Thanks,
John

KS-Soft · Post by **KS-Soft** » Mon Apr 16, 2007 10:10 am

I think nothing can slow down RMA so much. Probably this is networks, firewall or antivirus issue

Regards
Alex

johnm · Post by **johnm** » Mon Apr 16, 2007 10:17 am

to confirm, is 1055TCP the only port required to be opened on the firewall?

Is there a different port tcp/udp that the RMA replies back to HM with?

KS-Soft · Post by **KS-Soft** » Mon Apr 16, 2007 10:50 am

No.
RMA uses single TCP port. By default port #1055 however you may setup RMA (and HostMonitor) to use any other port, e.g. 5055

Regards
Alex