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KS-Soft
Joined: 03 Apr 2002
Posts: 12795
Location: USA
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 Posted: Thu Feb 01, 2007 12:47 pm Post subject: |
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9,000 checks - one of test items returned "Timeout" error just once and then come back to "Host is alive".
Looks like we cannot reproduce the problem on this machine. Will setup these tests on different machine.
Could you setup HostMonitor on clean system? Really clean, without antivirus or other 3rd party software?
Regards
Alex |
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JuergenF
Joined: 26 Jan 2003
Posts: 331
Location: Germany, North Rhine-Westphalia
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| Posted: Thu Feb 01, 2007 2:37 pm Post subject: |
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| KS-Soft wrote: | 9,000 checks - one of test items returned "Timeout" error just once and then come back to "Host is alive".
Looks like we cannot reproduce the problem on this machine. Will setup these tests on different machine. |
I don't have that problem currently. I don't think it's a problem of number of tests. Maybe a problem of time - or whatever.
Just let the test run for a while if possible (as service ?!)
| KS-Soft wrote: | | Could you setup HostMonitor on clean system? Really clean, without antivirus or other 3rd party software? |
Not easily. And as I said.
| Quote: | I have several URL/HTTP tests, all were working fine, except this one.
The same problem - with the same test - happened before and was fixed by restarting the service. |
When I have the problem again, I'll try the same test from my notebook (with TrendMicro)
Maybe I can try from clean VMware then too.
Many thanks
Juergen |
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KS-Soft
Joined: 03 Apr 2002
Posts: 12795
Location: USA
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JuergenF
Joined: 26 Jan 2003
Posts: 331
Location: Germany, North Rhine-Westphalia
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| Posted: Sat Feb 03, 2007 3:43 pm Post subject: |
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Hi Alex,
yes there is a problem with that server. But it's not THE problem I'm talking about. This time there is no connection at all even performing a manual test with IE6 from the HM Server doesn't work. May not be fixed before monday I fear.
In the meantime I've heard that there is a general problem with that server. There is a software running called BEA WebLogic Server.
From my point of view forget about any more testing until that BEA problem is fixed. I'll let you know if my problem still exist after that.
Many thanks for all the time you spended on that issue.
Juergen |
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JuergenF
Joined: 26 Jan 2003
Posts: 331
Location: Germany, North Rhine-Westphalia
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| Posted: Sat Feb 03, 2007 3:53 pm Post subject: Re: Test HTTP also fail |
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| JuergenF wrote: | | KS-Soft Europe wrote: | | What exact Web Server serves the web site you monitor? IIS? Appache? Any other? Juergen, could you provide the same information please? |
Since yesterday the Website is not accessable at all.
The server is located at a provider site. At the moment I can't answer those questions. I'll try to find out (or may a Wireshark trace answer the questions, when the site is running again ?)
Regards
Juergen |
Latest news about my first problem.
The test is running fine when the MTU size is reduced. It took some time to find that out and therefore it looked strange for a long time.
So in this case I can definetly say:
It's not a HM problem.
Again many thanks for the great support and time you spended on that.
Best regards
Juergen |
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KS-Soft
Joined: 03 Apr 2002
Posts: 12795
Location: USA
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| Posted: Sun Feb 04, 2007 1:05 pm Post subject: |
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MTU  Ok, I am glad it works now
You are welcome 
Regards
Alex |
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JuergenF
Joined: 26 Jan 2003
Posts: 331
Location: Germany, North Rhine-Westphalia
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| Posted: Sun Feb 25, 2007 1:47 am Post subject: |
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| JuergenF wrote: |
Hi Alex,
yes there is a problem with that server. But it's not THE problem I'm talking about. This time there is no connection at all even performing a manual test with IE6 from the HM Server doesn't work. May not be fixed before monday I fear.
In the meantime I've heard that there is a general problem with that server. There is a software running called BEA WebLogic Server.
From my point of view forget about any more testing until that BEA problem is fixed. I'll let you know if my problem still exist after that.
Many thanks for all the time you spended on that issue.
Juergen |
Just to give you a feedback.
It works fine for some weeks now.
Many thanks
Juergen |
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KS-Soft
Joined: 03 Apr 2002
Posts: 12795
Location: USA
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| Posted: Mon Feb 26, 2007 11:40 am Post subject: |
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Good to know
Regards
Alex |
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