LogAnalyzer Report without graph

SGN · Post by **SGN** » Thu Dec 07, 2006 10:40 am

hello

I tried to generate a LogAnalyzer Report, but it doesn't
show me the graph. It couldn't representation the graph.

The Default Destination folder for reports is
F:\HostMonitor4\Logs
and for the images
images\

any ideas ?

greetings
Stephan

KS-Soft Europe · Post by **KS-Soft Europe** » Thu Dec 07, 2006 10:54 am

Please use "Chart Settings" tab of Report Manager to setup chart generation for the particular report.
http://www.ks-soft.net/hostmon.eng/la/index.htm#RepMan

Quote from the manual:
==========
Log Analyzer can create chart image for each test that is included in the report. Charts are stored as images in GIF file format.

Choose one of the following options to set chart generating mode:
- Do not create charts
- Create charts, show links in the report
- Create charts, insert images into the report
==========

You might have missed "Chart Settings" options. By default, "Do not create charts" option is specified.

Regards,
Max

SGN · Post by **SGN** » Mon Dec 11, 2006 5:58 am

Hello Max

thanks for your answer.

I've tried to generate reports with these chart settings, but there isn't
an Image (the graph). It couldn't show me the gif.

If I open a generated image from the folder
C:\HostMonitor4\Logs\images
It couldn't show me the .gif pic.
(no preview available).

It generate a gif image-file (approximately 5 kb), but there
isn't a graph, there's nothing

greetings stephan

KS-Soft Europe · Post by **KS-Soft Europe** » Mon Dec 11, 2006 6:30 am

SGN wrote:I've tried to generate reports with these chart settings, but there isn't an Image (the graph). It couldn't show me the gif.

Could you provide a bit more information, please?
- What version of HostMonitor do you use?
- What version of Log Analyzer do you use?
- What Windows do you use? Service Pack?
- What exact browser do you use to view the generated report? IE? Firefox? What version of browser do you use?

SGN wrote:If I open a generated image from the folder
C:\HostMonitor4\Logs\images
It couldn't show me the .gif pic.
(no preview available). It generate a gif image-file (approximately 5 kb), but there isn't a graph, there's nothing

Could you try standard windows Paint program (Start > Programs > Accessorioes > Paint) to load one of them?

Regards,
Max

SGN · Post by **SGN** » Mon Dec 11, 2006 7:24 am

information:
Host Monitor Version: 5.7
Log Analyzer Versîon: 5.06
MS Windows XP Professional Service Pack 2
Browserversion: IE 6.0

If I try
Start > Programs > Accessorioes > Paint
to open the gif-file. I get an error message back, that
It can't read the file, the format isn't supported. (?)

KS-Soft Europe · Post by **KS-Soft Europe** » Mon Dec 11, 2006 8:00 am

Looks like the problem is caused by "Cumulative Security Update for Internet Explorer 6 Service Pack 1 (KB905915)". We have faced to this problem year ago and we have redesigned GIF module in LogAnalyzer version 5.07. You have to upgrade to the newer version to get rid of this problem.

Regards,
Max