Page while run as a service

All questions related to installations, configurations and maintenance of Advanced Host Monitor (including additional tools such as RMA for Windows, RMA Manager, Web Servie, RCC).
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jhinkle
Posts: 3
Joined: Wed Aug 23, 2006 8:59 am

Page while run as a service

Post by jhinkle »

I'm having the same problem as was described in the following post:

http://www.ks-soft.net/cgi-bin/phpBB/vi ... php?t=1664

The only problem is that the above post was resolved by using local machine account to log on. I've done that and still have the same results.

Basically I cannot page while running HM as a service (before anyone logs on to the machine). However, after I log onto the machine I see the following error:

Error: Error Opening COM port (TAPI1)
Next attempt to send message will be made in 15 sec

It retries this until someone logs onto the machine and then runs through all the pages (calls) in the queue.

BTW, I'm using version 6.10 of HM.

Any advice offered would be greatly appreciated.

-jhinkle
KS-Soft Europe
Posts: 2832
Joined: Tue May 16, 2006 4:41 am
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Post by KS-Soft Europe »

I suppose, you should assign "Log on as service" privilege to user account, HostMonitor service is running under. You may do it using Local Security Policy applet (Start > Run > secpol.msc > Local Policies > User Right Assignment > Log on as a service).

Do not forget to restart HostMonitor service.

Regards,
Max
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