problem with log-writing

All questions related to installations, configurations and maintenance of Advanced Host Monitor (including additional tools such as RMA for Windows, RMA Manager, Web Servie, RCC).
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liq
Posts: 3
Joined: Mon Aug 07, 2006 7:53 am

problem with log-writing

Post by liq »

hi all,

my problem is, that the hostmonitor don't write the logfile in time. it's about the dash2.htm - i told the hostmonitor to create a report every 1 minute - i submit my changes and left the program - after that i connected with the internet explorer to the dash2.htm webinterface and wait for the refresh, but nothing happens.

the file is in: C:\AHM5\WebService\public\dash2.htm.

The system on which HM is running, is a MS W2K3 Server and we are using HostMonitor 6.10.

please help me, i need an answer quickly.

much thanks,

liq*
KS-Soft Europe
Posts: 2832
Joined: Tue May 16, 2006 4:41 am
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Re: problem with log-writing

Post by KS-Soft Europe »

liq wrote:my problem is, that the hostmonitor don't write the logfile in time. it's about the dash2.htm - i told the hostmonitor to create a report every 1 minute - i submit my changes and left the program - after that i connected with the internet explorer to the dash2.htm webinterface and wait for the refresh, but nothing happens.
So, the problem is the HTML page does not refresh? Or HostMonitor does not generate such page at all?
Have you enabled "Include "AutoRefresh" option" in Dashboard Report atributes window? http://www.ks-soft.net/hostmon.eng/mfra ... #dashboard
Does your browser Security settings allow AutoRefresh operation? (IE menu > Tools > Internet options > Security tab > Custom Level button > Allow META REFRESH option)

Regards,
Max
liq
Posts: 3
Joined: Mon Aug 07, 2006 7:53 am

Post by liq »

Ok, the monitoring was stopped, i think, that was the problem.
Thank you very much and have a nice day.
liq
Posts: 3
Joined: Mon Aug 07, 2006 7:53 am

Post by liq »

hi again all,

sorry for double-posting, but there is another problem that was noticeable to me. We have approximately 100 UNC checks running in Host Monitor - my problem is now, that the server X and the server Y are in the same domain and get query by the same service with the same right.

service: KS Advanced Host Monitor (HostMonService)
account: admin_Hostmonitor@company.com (with domain admin rights)

Server X is now replying the UNC query with the answer "OK 21%" for example.

The Server Y is either not replying or Host Monitor shows just the answer that the status is unknown.

can you help me again please?

regards liq.
KS-Soft
Posts: 13012
Joined: Wed Apr 03, 2002 6:00 pm
Location: USA
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Post by KS-Soft »

Try to enable "Show errors description in Reply field when cannot access resource" option located on Misc page in the Options dialog. What error HostMonitor shows now?

Regards
Alex
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