HM 6.01 Beta minor bugs and issues

All questions related to installations, configurations and maintenance of Advanced Host Monitor (including additional tools such as RMA for Windows, RMA Manager, Web Servie, RCC).
Kapz
Posts: 216
Joined: Mon Dec 06, 2004 2:33 pm
Location: Denmark

HM 6.01 Beta minor bugs and issues

Post by Kapz »

Hi !

Installed 6.01 Beta over 5.92 without any problems.

Bug:

* Right click a test
* Select "Pause..."

You can now pause for the next X "munites" - "minutes" I guess ? ;)

Also, when clicking the radio buttons that change between "Pause for next" and "Pause item(s) till" I get a hatched background with thin black lines behind the chosen pause mode. Don't know if this is intentional ?

I see that the three different Refresh options from the right click menu (Refresh selected test(s), Refresh this folder and Refresh all tests) has been put in it own subfolder "Refresh >".
Would it be possible to have them back in the main menu structure - perhaps simply through an "undocumented" option in the [Misc] section in hostmon.ini ?
We use these refresh options many, many times during the day.

Thanks !

Kasper :O)
KS-Soft
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Post by KS-Soft »

You can now pause for the next X "munites" - "minutes" I guess ?
Yes. Thank you
Also, when clicking the radio buttons that change between "Pause for next" and "Pause item(s) till" I get a hatched background with thin black lines behind the chosen pause mode. Don't know if this is intentional ?
This is highlight bar that shows selected mode. Doesn't look good? Don't need any highlight?
see that the three different Refresh options from the right click menu (Refresh selected test(s), Refresh this folder and Refresh all tests) has been put in it own subfolder "Refresh >".
Would it be possible to have them back in the main menu structure - perhaps simply through an "undocumented" option in the [Misc] section in hostmon.ini ?
Oh, common. We saved some space and you need just 0.5 sec to open submenu 8)
Also "Refresh" submenu available under "Refresh" button located on toolbar

Regards
Alex
Kapz
Posts: 216
Joined: Mon Dec 06, 2004 2:33 pm
Location: Denmark

Post by Kapz »

Alex,

> This is highlight bar that shows selected mode. Doesn't look good?
Nope - I thought that my RDP Client had screwed up :)
IMHO you can safely remove it again, it doesn't serve a purpose really.

>> Would it be possible to have them back in the main menu structure -
>> perhaps simply through an "undocumented" option in the [Misc]
>> section in hostmon.ini ?
> Oh, common. We saved some space and you need just 0.5 sec to open submenu 8)
Yeah, I just need 0.5 sec some 368 times during a typical work day :roll:
On the other hand - why not bring all the refresh options back to the main structure and then make a new subfolder called "Enable/Disable >" ?
I'm pretty sure that most users use the Refresh options far more often than "Disable selected test(s)", "Enable selected test(s), "Disable this folder" and "Enable this folder".

Idea ?

Kasper :O)
KS-Soft
Posts: 13012
Joined: Wed Apr 03, 2002 6:00 pm
Location: USA
Contact:

Post by KS-Soft »

n the other hand - why not bring all the refresh options back to the main structure and then make a new subfolder called "Enable/Disable >"
May be.
But do you really need that refresh menu so often? If you need to refresh selected tests, just press Space button. If you want to refresh all visible tests, click "Refresh" button. This even faster then popup menu

Regards
Alex
Kapz
Posts: 216
Joined: Mon Dec 06, 2004 2:33 pm
Location: Denmark

Post by Kapz »

Alex,

> But do you really need that refresh menu so often?
Yes. We monitor many servers outside our network over the open Internet and the network conditions aren't optimal on some of the remote LAN's giving us a lot of temporary errors from the RMA's.

> If you need to refresh selected tests, just press Space button.
Totally admit that I wasn't aware of that :oops:

However, some of a my staff is using HM through thin clients without a keyboard :D
Of course you shouldn't take such scenarios into consideration when developing software - we're the strange ones here - but they don't have a space bar to press.
Still though, I'm sure noone will mind the enable/disable beeing put in a subfolder instead, but of course I could be wrong.

> If you want to refresh all visible tests, click "Refresh" button. This even faster then popup menu
Now it gets even better. We still monitor some NT4-servers and if you want to kill the local RMA on NT4 all you have to do is press Refresh all visible tests. Sending 27 requests to NT4 at the same time is a no go.

Kasper :O)
KS-Soft
Posts: 13012
Joined: Wed Apr 03, 2002 6:00 pm
Location: USA
Contact:

Post by KS-Soft »

Yes. We monitor many servers outside our network over the open Internet and the network conditions aren't optimal on some of the remote LAN's giving us a lot of temporary errors from the RMA's.
Then I would recommend to add "Repeat test" action into action profile.
My point - you should not work with HostMonitor all day, it should do everything by itself.
Now it gets even better. We still monitor some NT4-servers and if you want to kill the local RMA on NT4 all you have to do is press Refresh all visible tests. Sending 27 requests to NT4 at the same time is a no go.
H'm... what Service Pack have you installed in such systems?
What about new "Backup RMA: Load balancing = 50/50" option provided by HostMonitor 6?

Regards
Alex
Kapz
Posts: 216
Joined: Mon Dec 06, 2004 2:33 pm
Location: Denmark

Post by Kapz »

Hi Alex !

> Then I would recommend to add "Repeat test" action into action profile.
That sounds like a good idea that might be very helpful - I'll give it a try.

> My point - you should not work with HostMonitor all day, it should do everything by itself.
I does that pretty much and pretty well (I has automated tons of manual tasks for us :D ).

A few questions: The description for Refresh Test says "This action simply forces the program to perform the test one more time (not waiting until time of the test interval is elapsed)."
Does this mean immediately upon the detection of Bad status ?
Does this add 1 to the error count ?

I guess that "the program" means HostMonitor (if so perhaps it should be rephrased to clarify).

> H'm... what Service Pack have you installed in such systems?
All running SP6a but I think it's NT's pdh.dll that sucks.

> What about new "Backup RMA: Load balancing = 50/50" option
> provided by HostMonitor 6?
I could be an idea, however I'll simply try your initial suggestion first (Repeat test as part of Alert Profile)

Thanks !

Kasper :O)
KS-Soft
Posts: 13012
Joined: Wed Apr 03, 2002 6:00 pm
Location: USA
Contact:

Post by KS-Soft »

A few questions: The description for Refresh Test says "This action simply forces the program to perform the test one more time (not waiting until time of the test interval is elapsed)."
Does this mean immediately upon the detection of Bad status ?
Depends on properties of the action. If you use "bad" action with "Start when 1 bad result occurs" option, then yes - action will be executed immediately upon the detection of Bad status.
Does this add 1 to the error count ?
If 2nd probe returns bad result, then yes.
All running SP6a but I think it's NT's pdh.dll that sucks.
Truth to say we could not install this SP, both our NT systems just crashed after installation of SP6a.

Regards
Alex
Kapz
Posts: 216
Joined: Mon Dec 06, 2004 2:33 pm
Location: Denmark

Post by Kapz »

Alex,

Having tested with "Repeat Test" action for two weeks now without any significant changes. I think that the fact that HM repeats the test immediately makes in unusable in our environment where access to non-local LAN's over the open Internet from time to time can be down for a second or two.

This brings me back on my knees begging for the "Refresh Test" options back in the main structure in the right click menu - boy, my support staff are after me these days :wink:
As suggested I simply think that the Enable/Disable options could be put aside in a submenu instead without harming anyone.

Something else - I see that the hatched background in the Pause options has changed to a dotted line. It seems like you really want to bring this extra attention to the selected mode :) so for the consistency I'd suggest that it was designed like it's already done it in the "Condition to start action" section on an action's properties. (in solid 3D lines). Much more standard Windows GUI.

Kasper :O)
KS-Soft
Posts: 13012
Joined: Wed Apr 03, 2002 6:00 pm
Location: USA
Contact:

Post by KS-Soft »

Kapz
Posts: 216
Joined: Mon Dec 06, 2004 2:33 pm
Location: Denmark

Post by Kapz »

> www.hostmonitor.biz/download/kapz.zip
Please accept the humble thanks of one happy camper and for listening to my continuous whimpering :D

Kasper :O)
KS-Soft
Posts: 13012
Joined: Wed Apr 03, 2002 6:00 pm
Location: USA
Contact:

Post by KS-Soft »

Honestly, I still do not understand why do you need that menu so much.
If you want to refresh some tests, press Space key; if you want to refresh all visible tests, click "Refresh" button on toolbar. Also Refresh button offers similar popup menu.

Regards
Alex
Kapz
Posts: 216
Joined: Mon Dec 06, 2004 2:33 pm
Location: Denmark

Post by Kapz »

Alex,

> Honestly, I still do not understand why do you need that menu so much.
Understandable if it wasn't for the fact that some of my support staff use RCC from thin clients without a keyboard attached.

> If you want to refresh some tests, press Space key
Thus not possible.

> if you want to refresh all visible tests, click "Refresh" button on toolbar
Will crash RMA's on NT4.

> Also Refresh button offers similar popup menu.
Yes but not as easy as the right click menu does.

We'll probably never share view on this one :wink:

Kasper :O)
KS-Soft
Posts: 13012
Joined: Wed Apr 03, 2002 6:00 pm
Location: USA
Contact:

Post by KS-Soft »

RCC on terminal without keyboard? Then you need modification for RCC, not for HostMonitor?

Regards
Alex
Kapz
Posts: 216
Joined: Mon Dec 06, 2004 2:33 pm
Location: Denmark

Post by Kapz »

Alex,

> RCC on terminal without keyboard?
> Then you need modification for RCC, not for HostMonitor?
No, I need it both places. We use both HM's main GUI and RCC's.
We'd love to use RCC only but as long as the main GUI is still so much faster than RCC as it is in our configuration we'll stick to the main GUI in our main monitor location.
The support staff can (will have to) live with whatever wait time RCC currently brings.

Kasper :O)

PS - I see that RCC still has it's Refresh options put aside in a sub menu whereas it's been restored to the root in HM's main GUI.
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