RCC Problems

StevenE · Post by **StevenE** » Tue Nov 22, 2005 8:28 am

I upgraded to 5.66 about a 10 days ago, ever since then my RCC has been disconnecting, not updating properly and this morning it is frozen solid.

I couldn't click anything, I couldn't even right click the button on the start bar.
I did copy the new RCC files to my machine, is there a problem or anything I should change ?

Thanks
StevenE

KS-Soft · Post by **KS-Soft** » Tue Nov 22, 2005 12:09 pm

I upgraded to 5.66 about a 10 days ago, ever since then my RCC has been disconnecting

Do you mean previous version of RCC worked without any problems? Or you did not use RCC before?

has been disconnecting

Whar error it shows? "Connection lost"? Probably your network in not very releable? Could you increase timeout?

not updating properly

What exactly it means?

Regards
Alex

StevenE · Post by **StevenE** » Wed Nov 23, 2005 8:15 am

I think all my problems are coming from the RCC client disconnecting. I was using 5.64 without any problems and it had stayed connected for days without a problem.

5.66 does not seem to stay connected, after a while it gets disconnected and the message shows up under the Monitor window so I do not see it.

StevenE

KS-Soft · Post by **KS-Soft** » Wed Nov 23, 2005 11:33 am

So, could you increate timeout?

StevenE · Post by **StevenE** » Wed Nov 23, 2005 11:34 am

I just did that this morning, I noticed it was set to 7 seconds. I increased it to 30 seconds.

Is that OK ?

StevenE

KS-Soft · Post by **KS-Soft** » Wed Nov 23, 2005 11:41 am

I know nothing about your network. In most cases 30 sec is Ok.

Regards
Alex