RMA: Connection Error

All questions related to installations, configurations and maintenance of Advanced Host Monitor (including additional tools such as RMA for Windows, RMA Manager, Web Servie, RCC).
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sxs
Posts: 4
Joined: Wed Aug 17, 2005 8:27 pm

RMA: Connection Error

Post by sxs »

Remote Agent Manager from HostMonitor 5.38 won't connect to RMA on FreeBSD 5.4-RELEASE (from rma120_bsd54.tgz). It says "Connection Error".

RMA writes success log:

Code: Select all

[08/18/2005 11:32:09]    194.246.56.193  TCP connection accepted
This is RMA config:

Code: Select all

[Basic]
RmaPath=/usr/local/sbin/rma
TmpDir = /tmp
Comment=RMA for FreeBSD/Linux/Solaris
Host=
Port=1055
Timeout=5000
Password=hihacmak
[Logging]
LogSuccess=1
OkLogFile=/var/log/rmalogs.txt
LogFails=1
BadLogFile=/var/log/rmalogf.txt
VerboseLogFile=log_verbose.txt
[IncomeFilter]
FilterActive=0
FilterList=127.0.0.1 192.168.1.10 192.168.1.12 192.168.1.101 192.168.1.102
FilterMarks=11111
[RemoteManagment]
AllowUpdates=1
UpdateAddr=192.168.1.100-192.168.1.105, 192.168.1.12, 127.0.0.1, 194.246.56.193
AllowManage=1
ManageAddr=192.168.1.100-192.168.1.105, 192.168.1.12, 127.0.0.1, 194.246.56.193
[EnabledTests]
Ping=1
TCP=1
UDP=1
UNC=1
FolderSize=1
CountFiles=1
FileExists=1
TextLog=1
FileCRC=1
CompareFiles=1
Process=1
CPUUsage=1
Script=1
External=1
ODBC=1
SNMP=1
ShellScript=1
[EnabledActions]
ExecuteAction=0
TcpUdpAction=1
SyslogAction=1
[Tests]
CPUUsageScript=cpu.sh
ProcCntScript=proccnt.sh
ProcListScript=proclist.sh
I also have a tcpdump dump of network transactoins, if needed, i can email it (548 bytes).
KS-Soft
Posts: 13012
Joined: Wed Apr 03, 2002 6:00 pm
Location: USA
Contact:

Post by KS-Soft »

I also have a tcpdump dump of network transactoins, if needed, i can email it (548 bytes).
Yes, please.

Regards
Alex
sxs
Posts: 4
Joined: Wed Aug 17, 2005 8:27 pm

Post by sxs »

sent to support@ks-soft.net
sxs
Posts: 4
Joined: Wed Aug 17, 2005 8:27 pm

Post by sxs »

well?
KS-Soft
Posts: 13012
Joined: Wed Apr 03, 2002 6:00 pm
Location: USA
Contact:

Post by KS-Soft »

Sorry, too busy these days.
In order to install tcpdump we have to install libpcap, in order to install libpcap we have to install flex, in order to install flex we have to install yacc, in order to install yacc...
May be you can send screen shot or text file instead?
sxs
Posts: 4
Joined: Wed Aug 17, 2005 8:27 pm

Post by sxs »

KS-Soft wrote:Sorry, too busy these days.
In order to install tcpdump we have to install libpcap, in order to install libpcap we have to install flex, in order to install flex we have to install yacc, in order to install yacc...
May be you can send screen shot or text file instead?
Well, just install Ethereal software (Windows OS), and u'll be able to load and analyze this dump.
KS-Soft
Posts: 13012
Joined: Wed Apr 03, 2002 6:00 pm
Location: USA
Contact:

Post by KS-Soft »

Ok. As I see connection was closed by system where HostMonitor is installed (195.206.50.193, right?). HostMonitor may close connection to the agent in case of timeout but in your case connection was closed within 0.2 milisecond.
It looks like you have installed some personal firewall or antivirus monitor that closes connections....

Regards
Alex
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