Values for Avg/Min/Max values are 0

All questions related to installations, configurations and maintenance of Advanced Host Monitor (including additional tools such as RMA for Windows, RMA Manager, Web Servie, RCC).
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Bruno
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Joined: Fri Apr 15, 2005 8:04 am

Values for Avg/Min/Max values are 0

Post by Bruno »

I use a shell script to get out the temperature of my network switch. The script works fine but why does HostMonitor not calculate / display the values for Avg. / Min. / Max reply?
KS-Soft
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Post by KS-Soft »

1) What version of HostMonitor do yo use?
2) What "reply" is returned by your script. Is it valid number?

Regards
Alex
Bruno
Posts: 6
Joined: Fri Apr 15, 2005 8:04 am

Post by Bruno »

The version of HostMonitor I use is 4.86.
The reply returned by the script is - i.e. "ScriptRes:OK:23.8".

As I recently saw in the Log-Analyser Window the values for Avg/Min/Max are displayed correct. The above mentioned value is shown with a value of 24.

Regards
Bruno
KS-Soft
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Post by KS-Soft »

I assume your system uses comma (,) as decimal separator, that's why HostMonitor does not recognize 23.8 as correct number.
Could you please check Windows regional settings?

Regards
Alex
Bruno
Posts: 6
Joined: Fri Apr 15, 2005 8:04 am

Post by Bruno »

Windows regional settings show settings for Switzerland with the correct decimal separator (.).

Why shows the Log-Analyser the right values but not the HostMonitor screen?

Regards
Bruno
KS-Soft
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Joined: Wed Apr 03, 2002 6:00 pm
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Post by KS-Soft »

H'm.. may be I misunderstood you from begining :oops:
The script works fine but why does HostMonitor not calculate / display the values for Avg. / Min. / Max reply
Do you mean that HostMonitor displays "Reply" value correctly? And you experience problem with "Min reply", "Max reply" and "Average reply" counters only?

Regards
Alex
Bruno
Posts: 6
Joined: Fri Apr 15, 2005 8:04 am

Post by Bruno »

Hi Alex

Yes, that's correct.

The reply value shows 22.7 but the "Min reply", "Max reply" and "Avg reply" values show 0 resp. 0.0 (avg).

Regards
Bruno
KS-Soft
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Post by KS-Soft »

I can reproduce such problem. Will be fixed in next update

Regards
Alex
Bruno
Posts: 6
Joined: Fri Apr 15, 2005 8:04 am

Post by Bruno »

Hi Alex

Thank you for your reply.

Regards
Bruno
KS-Soft
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Joined: Wed Apr 03, 2002 6:00 pm
Location: USA
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Post by KS-Soft »

Update available at www.ks-soft.net/download/hm531d.zip

Regards
Alex
Bruno
Posts: 6
Joined: Fri Apr 15, 2005 8:04 am

Post by Bruno »

Hi Alex

I have installed the update and it seems to work fine.
Thank you for the good service.

Regards
Bruno
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