HM stop monitoring

CAG · Joined: 11 Nov 2004 Posts: 3

Hi,
We have an important problem.
Suddenly, hostmonitor lets stop monitoring and remains in state STOP. The Webservice continues showing the last state of the controls, reason why we don't know that in fact it does not work.
To workaround this problem, can we control from another HOSTMONITOR the state of which is failing?

Version of HM: 4.86
Number of controls:460

Thanks,
Miguel A. Gil

KS-Soft · Joined: 03 Apr 2002 Posts: 12795 Location: USA

CAG · Joined: 11 Nov 2004 Posts: 3

Excuse my poor explanation (and my poor english) . It means that I see "Start" button on HostMonitor's toolbar.
Is a registered version of HM.
Sometimes, HM crash and when we reload it, we need to press start button.
Thanks,

KS-Soft · Joined: 03 Apr 2002 Posts: 12795 Location: USA

Ok, I understand now. Its easy to fix - click menu Options, select "Startup" page and switch "Start/Stop" option to "start after loading".

Regards
Alex

CAG · Joined: 11 Nov 2004 Posts: 3

Thanks a lot !!! Really, it's easy.
Finally, Can I from a Hostmonitor control that another one is in stop?

KS-Soft · Joined: 03 Apr 2002 Posts: 12795 Location: USA

I think you may use "File Availability" test to check log file or some report that should be updated routinely on primary system. This test allows you to check how old file is and start actions when file is older than NN min.

Normally HostMonitor should not crash at all.
What Windows do you use? Service Pack?
Do you use ODBC logging? If so, what ODBC driver do you use?
Do you use Performance Counter tests?

Regards
Alex