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Web Service problems
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grberk



Joined: 22 Apr 2002
Posts: 15

PostPosted: Thu Nov 18, 2004 11:16 pm    Post subject: Web Service problems Reply with quote

Just installed Web Service, and many times when accessing the main page, I get lots of 404 errors like this:

404 Not Found
The requested URL /favicon.ico was not found on this server.

I set the maximum simultaneous connections up to 20. No luck.

What do I do to make this go away for good? It works sometimes if I refresh the page to load again.
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KS-Soft



Joined: 03 Apr 2002
Posts: 12606
Location: USA

PostPosted: Fri Nov 19, 2004 12:32 pm    Post subject: Reply with quote

favicon.ico ???
Our Web Service does not use such file and does not contain any link to this file.
Are you typing favicon.ico in the URL?
Are you sure you are connecting to out Web Service?

Regards
Alex
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grberk



Joined: 22 Apr 2002
Posts: 15

PostPosted: Fri Nov 19, 2004 2:07 pm    Post subject: Reply with quote

No I am not typing favicon.ico in the URL. It just shows up. I am using IE6 with XP SP2, Maxthon and Firefox.

The website loads up with the errors in Maxthon, will not load up at all in IE6, but works fine in Firefox.

Anyone else running into this problem?
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KS-Soft



Joined: 03 Apr 2002
Posts: 12606
Location: USA

PostPosted: Fri Nov 19, 2004 4:13 pm    Post subject: Reply with quote

Theoretically browser may request favicon.ini (optional icon of the site). But it should not display any error when this file is not present, 95% of web sites does not have such icon.
Does browser displays this error right on web page??

Regards
Alex
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grberk



Joined: 22 Apr 2002
Posts: 15

PostPosted: Fri Nov 19, 2004 4:41 pm    Post subject: Reply with quote

Yes is shows up in the browser. Here are some links to articles that explain what some browsers are doing with this file...

http://blog.gilluminate.com/?b=20041116162144
http://www.webhelpinghand.com/404.htm
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KS-Soft



Joined: 03 Apr 2002
Posts: 12606
Location: USA

PostPosted: Tue Nov 23, 2004 1:56 pm    Post subject: Reply with quote

Useful information but... often Web Service does not provide any unprotected folder/file. Only if "Allow access to folder <path to folder> for everybody" option is enabled, there is unprotected folder.
Probably Web Service can provide access to favicon at any circumstances...
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KS-Soft



Joined: 03 Apr 2002
Posts: 12606
Location: USA

PostPosted: Tue Nov 23, 2004 4:20 pm    Post subject: Reply with quote

PS
Quote:
The website loads up with the errors in Maxthon, will not load up at all in IE6, but works fine in Firefox.


Does it means IE6 on XP SP2 doesn't work with Web Service??? It works fine on our system...
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grberk



Joined: 22 Apr 2002
Posts: 15

PostPosted: Tue Nov 23, 2004 4:27 pm    Post subject: Reply with quote

Quite possibly something to do with IE 6 with SP2 in XP.

I just tried accessing web service on our server with a Windows 2000 and IE6. It works fine.
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KS-Soft



Joined: 03 Apr 2002
Posts: 12606
Location: USA

PostPosted: Wed Nov 24, 2004 4:42 pm    Post subject: Reply with quote

We tested on SP2 - no problem.
But our Windows XP systems crahed after we installed "Cumulative Security Update for Internet Explorer for Windows XP Service Pack 2 (KB834707)" patch.
Have you installed this patch?

Regards
Alex
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grberk



Joined: 22 Apr 2002
Posts: 15

PostPosted: Wed Nov 24, 2004 5:24 pm    Post subject: Reply with quote

I have all current patches. So probably, yes.
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csk026



Joined: 29 Apr 2002
Posts: 25

PostPosted: Wed Jan 04, 2006 1:23 am    Post subject: I have exactly the some problem. Reply with quote

[quote="grberk"]I have all current patches. So probably, yes
I have exactly the some problem.
For Windows XP Service Pack 2 (KB834707) I do not see that is installed.
but i installed all current patches.
I also find the problem on windows xp sp1.
Best regards
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KS-Soft



Joined: 03 Apr 2002
Posts: 12606
Location: USA

PostPosted: Fri Jan 06, 2006 5:30 am    Post subject: Reply with quote

We have tested Windows XP with SP2, we have tested Windows XP without SP, we tested Windows 2000 and Windows 2003. We tried Internet Explorer 5 and IE 6, Netscape 7 and Opera 8.5. No error at all.
May be you have installed some plug-in that changed behavior of the browser?
Or may be you are using Windows XP Home (we never tested Home edition)?

Regards
Alex
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csk026



Joined: 29 Apr 2002
Posts: 25

PostPosted: Wed Jan 11, 2006 12:55 am    Post subject: Please inform me if you find the problem and have solution. Reply with quote

Please inform me if you find the problem and have solution.
if I will find the that causes to a problem then i will inform you.

Best regards
Shlomo.koren@motorola.com
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KS-Soft



Joined: 03 Apr 2002
Posts: 12606
Location: USA

PostPosted: Wed Jan 11, 2006 12:40 pm    Post subject: Reply with quote

Its hard to fix problem that cannot be reproduced.
However... could you try this update www.ks-soft.net/download/ws229c.zip ?

Regards
Alex
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KS-Soft



Joined: 03 Apr 2002
Posts: 12606
Location: USA

PostPosted: Sat Jan 14, 2006 3:19 pm    Post subject: Reply with quote

So, have you tried update?

Regards
Alex
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