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shereec
Joined: 21 Sep 2004 Posts: 5
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Posted: Mon Nov 15, 2004 8:06 pm Post subject: Bombarded by Alerts when Scheduled monitoring time starts |
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OS version - Windows 2000 Server SP4
HostMonitor version – 4.74
We have created a scheduled time for all servers to be monitored between the hours of 07:00 - 21:00 7 days a week.
Administrators were receiving alerts every morning at 07:00 when the tests start , so I then edited all alert profiles: ticked on Time restriction - use schedule as above for both good and bad status actions as well as ticking on "Action depends on 'bad' one".
Administrators are still being bombarded with alerts at 07:00. Could someone please tell me what other settings I could implement? |
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KS-Soft
Joined: 03 Apr 2002 Posts: 12795 Location: USA
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Posted: Mon Nov 15, 2004 8:43 pm Post subject: |
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Quote: | Administrators were receiving alerts every morning at 07:00 when the tests start |
When tests start? Or when tests start AND fail? You are receiving "bad" alerts because all your tests fail? Or you are receiving "good" alerts?
I don't see whole picture
Regards
Alex |
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shereec
Joined: 21 Sep 2004 Posts: 5
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Posted: Mon Nov 15, 2004 9:03 pm Post subject: Follow on |
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, sorry. Knew I'd forget something.
The alerts are all "good". Which is great, but the administrators don't really want to receive these when the system starts up in the morning.
Should I change the good alerts to "start after " 2 consecutive good results occur?
Cheers
Sheree |
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KS-Soft
Joined: 03 Apr 2002 Posts: 12795 Location: USA
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Posted: Mon Nov 15, 2004 9:29 pm Post subject: |
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Quote: | Should I change the good alerts to "start after " 2 consecutive good results occur? |
No.
What is "Repeat" parameter of "good" action? "until status changes"?
Change it to Repeat: 1 time
Regards
Alex |
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shereec
Joined: 21 Sep 2004 Posts: 5
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Posted: Mon Nov 15, 2004 10:32 pm Post subject: |
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I'll itemise the "good status action"
"Condition to start action"
Send email (or Send data to TCP/UDP port)
Standard mode
Start when 1 consecutive "good" results occur
Repeat 1 time(s)
Time restriction: use schedule "7 Days, 07:00 - 21:00"
Action depends on "bad" one "Send email" (or Send data to TCP/UDP port)
"bad status action"
Similar to above except for
Start when 2 consective "bad" results occur |
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KS-Soft
Joined: 03 Apr 2002 Posts: 12795 Location: USA
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Posted: Tue Nov 16, 2004 1:59 pm Post subject: |
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H'm...
Could you send your settings to support@ks-soft.net?
We need HML file with tests, all *.LST files and hostmon.ini file
Regards
Alex |
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KS-Soft
Joined: 03 Apr 2002 Posts: 12795 Location: USA
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Posted: Wed Nov 17, 2004 4:24 pm Post subject: |
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I cannot reproduce problem
HostMonitor does not reset Recurrences counter when test changes status to "OutOfSchedule". This way it does not start alerts when test comes back to "alive" (Alive->OutOfSchedule->Alive).
May be you have started several instances of HostMonitor? E.g. one instance started as service, another as application; you changes settings for application but service was started long time ago and still using old settings. Is that possible?
Regards
Alex |
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