HTTP test error code 401 / error msg access denied

hamoja · Joined: 18 Jun 2003 Posts: 34

I am not sure why this is happening, I have a link that needs to be monitored for any type of content so as long as the page opens(http://heat2/HeatSelfService/default/en-us/login.asp). I left the http test as the default settings then run the test manually using the test option, the results posted were:

Test Status: Bad
Error code: 401
Error msg: Access Denied

I also tried functions, get/post/header requests and the results were still the same. Why is this happening?. Thanks

A sample header looks like this:

__________________________________________________________
<html>
<head>





<meta name="robots" content="none">
<link rel="stylesheet" type="text/css" href="/HEATSelfService/stylesheets/default.css">
<script language="JavaScript" src="/HEATSelfService/scripts/css.js"></script>
<script language="JavaScript">
function _CssDefaults()
{
this.LoginTarget = "home.asp?CallID=-1";
this.GroupSelectTarget = "";
this.GroupOpenTarget = "callgroup.asp";
this.EditTicketTarget = "";
this.NavTicketTarget = "";
this.EditJournalTarget = "";
this.NavJournalTarget = "";
this.FieldSizeErrorText = "The amount of text in a field on the current form exceeds the amount allowed (10240 bytes).";
}

var CssDefaults = new _CssDefaults();
</script>
<META HTTP-EQUIV='pragma' CONTENT='no-cache'>
<SCRIPT ID='CssUserState' LANGUAGE='JavaScript'>
<!--// State information //
function _CssState()
_____________________________________________________________

KS-Soft · Joined: 03 Apr 2002 Posts: 12795 Location: USA

Looks like web server requires authorization. Use "Authorization" option of the test to provide username and password.

Regards
Alex

hamoja · Joined: 18 Jun 2003 Posts: 34

Autorization is required but the page displayed does not state "error 401"nor access denied, it's an actual page with the contents pasted in initial post that I need to monitor. In other I need to montior contents of the paste without passing authorization.

KS-Soft · Joined: 03 Apr 2002 Posts: 12795 Location: USA

HostMonitor always checks HTTP error code returned in HTTP header. If HTTP header indicates some error, HM sets "Bad" status.
I think you need some script that will ignore error codes, probably you can modify this one http://www.ks-soft.net/cgi-bin/phpBB/viewtopic.php?t=1293

Regards
Alex

hamoja · Joined: 18 Jun 2003 Posts: 34

True but the header pasted earlier on the post contains no errors and if I am to launch the link, I am prompt for a username and password but with no errors.

I am not familiar with that script and not sure if it would work as the poster refers to creating a script at the time when HOSTMON didn't support HTTP/URL test actions.

KS-Soft · Joined: 03 Apr 2002 Posts: 12795 Location: USA

hamoja · Joined: 18 Jun 2003 Posts: 34

The authentication is embedded within the HTML code, not an NT challenge, I already tried the way suggested and it is the same responce either way and makes no difference. URL test hangs at times and slower than HTTP test.

How does one validate HTTP header errors using HOSTMON?. If the link is ran manually a page is displayed but with no obvious errors besides an authentication box.

Also If I omit the paths and test from the top level that is http://heat2/ and not http://heat2/HeatSelfService/default/en-us/login.asp then HOSTMON test passes.

KS-Soft · Joined: 03 Apr 2002 Posts: 12795 Location: USA

Oh, authorization processed by script on client's side?
I am afraid HostMonitor cannot pass such authorization. It does not execute Java/VB scripts published in HTML code.

Regards
Alex