"RMA: Cannot read data" error with Shellscript

plambrecht · Post by **plambrecht** » Wed Oct 13, 2004 8:23 am

Hi,

I'm using a Shell script (VBScript) to read information out of a log file.
The script uses the "Scripting.FileSystemObject" with "OpenTextFile".
The script works fine, it reads out the data I need.

The thing now is, that when HM performs the shell script (using the RMA2.0), it returns an error: "RMA: Cannot read data"
When I refresh the test, the value is returned as expected.
When I select 2 or more tests and refresh them simultaniously, I get the error msg again.

Any idea what this can be ?

HM : 4.70 on W2K3
RMA: v2.0 on W2000 & W2K3

I can post/email the script if you like...

Pieter

KS-Soft · Post by **KS-Soft** » Wed Oct 13, 2004 11:29 am

The thing now is, that when HM performs the shell script (using the RMA2.0), it returns an error: "RMA: Cannot read data"
When I refresh the test, the value is returned as expected.
When I select 2 or more tests and refresh them simultaniously, I get the error msg again.

Looks like timeout issue. What timeout specified for the agent (on HostMonitor's side)? Use "Agent Connection Parameters" dialog to check this setting.

Regards
Alex

plambrecht · Post by **plambrecht** » Thu Oct 14, 2004 4:57 am

KS-Soft wrote: Looks like timeout issue. What timeout specified for the agent (on HostMonitor's side)? Use "Agent Connection Parameters" dialog to check this setting

Right on... I checked the tiemout of my script; but didn't check the timeout of the RMA...
For some reason it was set to 2 secs, and not the default of 120...
Looks like it solved the issue...

thx alot.

Pieter