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SNMP Request not returning value

 
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plambrecht



Joined: 19 May 2004
Posts: 151
Location: Belgium

PostPosted: Thu Oct 07, 2004 2:51 am    Post subject: SNMP Request not returning value Reply with quote

HiAlex,

I have a little issue with SNMP Get request
Using SNMP I request the system uptime of a PIX firewall (OID 1.3.6.1.2.1.1.3.0). The value is returned as it should.
Only, I want to alert when the value is less then the previous one.
So I changed the Alert when OID "1.3.6.1.2.1.1.3.0" "decreased by..." "1"

The problem now, is that no result is returned anymore. When I change it back to "is < then" or any other, I do get a value...

Can you try to reproduce this problem ?

Pieter,

OS: W2K3 Server
Hm : 4.70
Test is performed by RMA v2.0
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KS-Soft



Joined: 03 Apr 2002
Posts: 12795
Location: USA

PostPosted: Thu Oct 07, 2004 12:16 pm    Post subject: Reply with quote

HostMonitor sets empty Reply value after 1st check because it doesn't have previous value to compare. After 2nd check you should see relative value.
Have you performed test several times?

Regards
Alex
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plambrecht



Joined: 19 May 2004
Posts: 151
Location: Belgium

PostPosted: Fri Oct 08, 2004 3:44 am    Post subject: Reply with quote

I tried the test 5 times in a row. it always returnes an empty value.

Quote:
2nd check you should see relative value.

Do you mean that the 'decreased by' test returns the difference ? not the actual value ?

Pieter
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KS-Soft



Joined: 03 Apr 2002
Posts: 12795
Location: USA

PostPosted: Fri Oct 08, 2004 1:51 pm    Post subject: Reply with quote

Yes, it should be difference, not the actual value (for integer counters).

Quote:
I tried the test 5 times in a row. it always returnes an empty value.


Can you use some tool to check what type of the counter is returned by firewall? It should be TimeTicks...

Regards
Alex
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plambrecht



Joined: 19 May 2004
Posts: 151
Location: Belgium

PostPosted: Mon Oct 11, 2004 1:30 am    Post subject: Reply with quote

If I change the alert rule to "is < then" in stead of "decreased by..." , then the test returns the correct (timeticks indeed) value...
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KS-Soft



Joined: 03 Apr 2002
Posts: 12795
Location: USA

PostPosted: Mon Oct 11, 2004 11:48 am    Post subject: Reply with quote

You see the value but don't know type of the value. The same value '173318642' can be a string, integer, timeticks...
If you do not use "decreased by" option, HostMonitor displays any responce (IP address, timeticks, integer, octet string). If you use "decreased by" option, HostMonitor checks type of the counter and does not evaluate strings....

BTW:
What the status of the test (when you use "decreased by" option)? Ok, Bad, Unknown?
What Reply field shows when you do not use "decreased by" option?

Regards
Alex
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