RMA License Limit

All questions related to installations, configurations and maintenance of Advanced Host Monitor (including additional tools such as RMA for Windows, RMA Manager, Web Servie, RCC).
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timn
Posts: 184
Joined: Thu Nov 20, 2003 9:57 am
Location: United States

RMA License Limit

Post by timn »

Alex:

We've recently replaced a couple of our older machines with newer machines.

I installed RMA on the new machines, added the Agent to the RMA Manager, and deleted the old Agent.

However, when I now attempt to reference the new agent in a test, I get a dialog saying "Warning: Your license allows you to work with 110 remote monitoring agents (maximum)."

The total sum of agents hasn't changed - we have only replaced some old ones with some new ones.

What am I doing wrong? Thx.
KS-Soft
Posts: 12821
Joined: Wed Apr 03, 2002 6:00 pm
Location: USA
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Post by KS-Soft »

What version of RMA Manager do you use?
Coudl you send agents.lst file to support@ks-soft.net?

Regards
Alex
timn
Posts: 184
Joined: Thu Nov 20, 2003 9:57 am
Location: United States

Post by timn »

RMA Manager 2.00

Agents.lst is on its way to support@ks-soft.net

Thanks!
KS-Soft
Posts: 12821
Joined: Wed Apr 03, 2002 6:00 pm
Location: USA
Contact:

Post by KS-Soft »

I calculated items in your list several times. You have 111 items :-)

Regards
Alex
timn
Posts: 184
Joined: Thu Nov 20, 2003 9:57 am
Location: United States

Post by timn »

OK, clearly my fault :oops: My apologies.

I actually had 111 entries in the Agents list, not 110. A request for additional RMA licenses is on the way....
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