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Actions via the RMA

 
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Quantum



Joined: 06 May 2004
Posts: 56

PostPosted: Fri Jul 09, 2004 10:21 am    Post subject: Actions via the RMA Reply with quote

When you configure an action to be used on an alert, for example restart a service. Does the "Restart Service On" box have the RMA's context ot the Hostmon servers'

eg.

If I choose restart server action on <localhost> will that restart the hostmon machine or the machine for which the test is being run ?

-Q
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KS-Soft



Joined: 03 Apr 2002
Posts: 12792
Location: USA

PostPosted: Fri Jul 09, 2004 12:40 pm    Post subject: Reply with quote

Sorry, RMA cannot perform actions. It will be implemented in future versions.

I see one possible workaround - use additional "External" test that will be executed by RMA and simple BAT file that will restart service
E.g.
- if you have TestA that checks service on remote system, create another "External" test (TestB) for the same RMA. TestB will start BAT file (Net stop service ... net start service ...);
- by default TestB should be disabled!
- test interval for TestB should be longer than test interval for TestA.
- now you just need to add 2 actions (1 "bad" action, and 1 "good" action) into action profile that is assigned to TestA
1st "bad" action should execute HMScript with single command "EnableTest TestB"
2nd "good" action should execute HMScript with single command "DisableTest TestB"
That's it.
Now if TestA fails, it will enable TestB that in turn will execute BAT file on the remote system. When TestA detects that service is working, it will disable TestB (to avoid unnecessary restart).

Regards
Alex
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Quantum



Joined: 06 May 2004
Posts: 56

PostPosted: Mon Jul 12, 2004 4:25 am    Post subject: Reply with quote

Thanks for that. Two questions.

1. When will the RMA actions be in ? Would seem like a very usefull feature !!

2. What is the path context for the external tests ? I cannot get it to work.

Thanks

Q
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KS-Soft



Joined: 03 Apr 2002
Posts: 12792
Location: USA

PostPosted: Mon Jul 12, 2004 11:24 am    Post subject: Reply with quote

Quote:
When will the RMA actions be in ?


Probably it will be implemented in version 4.70

Quote:
What is the path context for the external tests ? I cannot get it to work.


Its path on target system. E.g. if RMA located on system A and external program (appA.exe) located in c:\utils\ directory on system A, path should be c:\utils\appA.exe

Regards
Alex
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boxy_25



Joined: 02 Dec 2003
Posts: 26
Location: France

PostPosted: Tue Jul 13, 2004 7:48 am    Post subject: Action with RMA Reply with quote

Hi Alex,

You said that "action with RMA" will come with the 4.70 version of HostMonitor

When will it arrive ?
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KS-Soft



Joined: 03 Apr 2002
Posts: 12792
Location: USA

PostPosted: Tue Jul 13, 2004 12:07 pm    Post subject: Reply with quote

"Probably will come in version 4.70..."

Probably in September

Regards
Alex
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boxy_25



Joined: 02 Dec 2003
Posts: 26
Location: France

PostPosted: Thu Jul 15, 2004 12:07 am    Post subject: Action With RMA Reply with quote

Thanks Alex
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