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Moose
Joined: 13 May 2004 Posts: 4
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Posted: Mon Jun 28, 2004 5:17 pm Post subject: KS 4.47 Hangs |
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Alex,
We've been using KS for a few months and things are generally excellent.
Our issue is that since using v 4.47, the application is been subject to frequent freezes.
What happens is this: We'll be performing some action in the program (it will not hang on its own), and the window will say 'Not Responding'. However, if you wait anywhere from 10-30 seconds, it gets freed up and comes back to normal, and we can work again for a while.
In the Application Log, I get: Event ID 1002, Application Hang. Hanging application Hostmon.exe, version 0.0.0.0, hang module hung app, version 0.0.0.0, hang address 0x00000000.
Server Specs: Win2K3, 1.3GHz processor, GB RAM. Server is fully patched.
We have about 950 tests set up.
I know we could just revert to 4.42, but it would be helpful to know what's going on.
Thanks. |
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KS-Soft
Joined: 03 Apr 2002 Posts: 12795 Location: USA
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Posted: Tue Jun 29, 2004 12:29 pm Post subject: |
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Quote: | What happens is this: We'll be performing some action in the program (it will not hang on its own), and the window will say 'Not Responding' |
Not sure I understand you correctly.
Some actions... What exactly action?
"window will say 'Not Responding'"... What window? Some popup window?
Probably screen shot can help me understand the problem. Could you send screen shot to support@ks-soft.net?
Regards
Alex |
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