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Web Service problems

 
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MROSS



Joined: 10 Jul 2003
Posts: 17

PostPosted: Tue Jun 15, 2004 8:30 pm    Post subject: Web Service problems Reply with quote

Using HostMonitor 4.42 on a windows 2003 server, running IIS and sharepoint services.
The HM webservice interface USED to work, and now i dont know what happened.

On my user page, i grant Admin rights from the IP addres of the server itself.. I try to go to http://servername:8080 i get prompted to authenticate. I enter in Admin and my pass.. but it gets rejected 3 times.
I see this in my syslog
RCI Authentication Failed: Unacceptable IP address Operator: Admin

What am I doing wrong?????
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KS-Soft



Joined: 03 Apr 2002
Posts: 12791
Location: USA

PostPosted: Wed Jun 16, 2004 7:04 am    Post subject: Reply with quote

Open User Profiles dialog (menu User->Operators), add IP address of the Web Service system into "Accept remote connections from" list.
http://www.ks-soft.net/hostmon.eng/mframe.htm#rci.htm#operators

Regards
Alex
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MROSS



Joined: 10 Jul 2003
Posts: 17

PostPosted: Wed Jun 16, 2004 7:06 am    Post subject: Reply with quote

I did do that.
I put in the local server's IP
I put in my workstaton IP etc.
(feature request.. allow me to put a whole subnet range in there).


i restarted webservice.. i restarted HM.. same problem
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KS-Soft



Joined: 03 Apr 2002
Posts: 12791
Location: USA

PostPosted: Wed Jun 16, 2004 7:46 am    Post subject: Reply with quote

H'm.. Does HostMonitor and Web Service located on the same system? If you have specified address of HostMonitor as 127.0.0.1 (option of Web Service), you should use 127.0.0.1 address to the list.
Also, have you marked item (IP address) in the list? HostMonitor ignores umarked addresses.

Regards
Alex
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MROSS



Joined: 10 Jul 2003
Posts: 17

PostPosted: Wed Jun 16, 2004 8:02 am    Post subject: Reply with quote

I have that IP listed there, and its checked.
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MROSS



Joined: 10 Jul 2003
Posts: 17

PostPosted: Wed Jun 16, 2004 8:05 am    Post subject: Reply with quote

i found a typo
its working now
any way to add a whole subnet for access?
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KS-Soft



Joined: 03 Apr 2002
Posts: 12791
Location: USA

PostPosted: Wed Jun 16, 2004 8:51 pm    Post subject: Reply with quote

Do you really need whole subnet? If you add address of the system where Web Service is installed, its enough to connect from any browser thru that Web Service.

Regards
Alex
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