Agent Setup Error!!!

kvnsdr · Joined: 09 Apr 2004 Posts: 47

While attempting to install the AHM Agent 4.42 on a Windows 2000 Server, Svc Pak 4, I encounter the following error.

Setup: Access violation at address 0047F29F in module 'setup.exe'. Read of address FFFFFFFF

KS-Soft · Joined: 03 Apr 2002 Posts: 12793 Location: USA

Error was displayed by installation program????
Its strange... I didn't hear about such errors in setup for last 3 years. And of course I just tried to setup HostMonitor on several systems. Everything works fine.
Probably something wrong with your system? Could you try to restart system or install HostMonitor on another machine?

Regards
Alex

kvnsdr · Joined: 09 Apr 2004 Posts: 47

Q. Can you tell me where memory FFFFFFFF is located?

Q. RAM or Harddrive?

I had the program installed successfully on the same machine, then unistalled it by accident. Restarted then tried to install and get this error while attempting to install. The install almost completes, then the error appears. All I can do is 'X' out...

KS-Soft · Joined: 03 Apr 2002 Posts: 12793 Location: USA

FFFFFFFF is not not mapped to real memory. This address space is used by OS to trap errors in the code.
More interesting what is located at 0047F29F - code of the installation program. But I do not see anything wrong there...
Can you reproduce this error? Or it happened once and does not come again?

Regards
Alex

kvnsdr · Joined: 09 Apr 2004 Posts: 47

Everytime I attempt to install....

Marcus · Joined: 18 Nov 2002 Posts: 367

Perhaps a corrupted installation package?? Have you tried to install a new downloaded version? Have you tried the 'original' package on another machine?