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Notification window not going away

 
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Rob Moore



Joined: 27 May 2004
Posts: 40

PostPosted: Tue Jun 01, 2004 9:07 am    Post subject: Notification window not going away Reply with quote

Hello--

I recently switched from running HostMonitor as an application, to running it as a service (so I could logon with a lower privilege account). Now I'm running into an odd phenomenon: for some tests, the notification windows that pop up don't disappear after a few seconds. They just hang there until I close them. Plus they look strange--I can partially see through them, like you sometimes can on windows for non-responding programs.

Obviously it's not a critical problem, but it'd be nice to make it go away.

Thanks,
Rob
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KS-Soft



Joined: 03 Apr 2002
Posts: 12792
Location: USA

PostPosted: Tue Jun 01, 2004 12:13 pm    Post subject: Reply with quote

As usually:
1st question - version of HostMonitor?
2nd question - Windows version?

Regards
Alex
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Rob Moore



Joined: 27 May 2004
Posts: 40

PostPosted: Tue Jun 01, 2004 12:58 pm    Post subject: Reply with quote

Sorry--version of HostMonitor is 4.42, version of Windows is XP SP1.

Rob
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KS-Soft



Joined: 03 Apr 2002
Posts: 12792
Location: USA

PostPosted: Tue Jun 01, 2004 2:55 pm    Post subject: Reply with quote

Could you please try update (www.ks-soft.net/download/hm447.zip)?

Regards
Alex
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Rob Moore



Joined: 27 May 2004
Posts: 40

PostPosted: Wed Jun 02, 2004 9:15 am    Post subject: Reply with quote

Thanks. I've downloaded that. Now, what do I need to do to install it? It seems to be the executable itself (as opposed to an installer). Remember I've got the current version running as a service.

Thanks,
Rob
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KS-Soft



Joined: 03 Apr 2002
Posts: 12792
Location: USA

PostPosted: Wed Jun 02, 2004 9:28 am    Post subject: Reply with quote

1) stop service
2) Make backup copy (just in case) - e.g. zip all files from HostMonitor's directory. Or just make a copy of the following files:
- *.LST
- hostmon.exe
- your HML file with tests
3) unzip files from archive (hm447.zip), overwrite current files
4) start service

Regards
Alex
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Rob Moore



Joined: 27 May 2004
Posts: 40

PostPosted: Wed Jun 02, 2004 11:50 am    Post subject: Reply with quote

While diddling around with the installation (before I saw your instructions), I ended up rebooting the workstation that HostMonitor is installed on (first reboot in a long while). That seems to have fixed the problem!

Sometimes the old tricks are the best. Sorry to have bothered you.

Rob
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KS-Soft



Joined: 03 Apr 2002
Posts: 12792
Location: USA

PostPosted: Wed Jun 02, 2004 2:13 pm    Post subject: Reply with quote

If you perform logoff-logon operation several times, this problem may come back.
Update should fix this problem forewer.

Regards
Alex
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