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Windows Socket errors on RMA 1.18

 
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Joined: 27 Oct 2002
Posts: 37

PostPosted: Sat May 08, 2004 2:33 pm    Post subject: Windows Socket errors on RMA 1.18 Reply with quote

I have Hostmonitor 4.45 beta and RMA 1.18 on a machine at a remote location.

The RMA is installed on a remote customer's domain controller checking the various applications on the remote domain. All the machines are running Win2K Server with SP4 loaded.

I keep getting the following popup error on the remote Win2k Server machine running RMA 1.18:

Windows socket error: An established connection was aborted by the software in your host machine (10053), on API 'send'


Any ideas?
Thanks
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Joined: 27 Oct 2002
Posts: 37

PostPosted: Sat May 08, 2004 3:20 pm    Post subject: Reply with quote

When I use RMA 1.16, I don't see as many of these errors. They still occur, but not as frequently.
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Joined: 03 Apr 2002
Posts: 12792
Location: USA

PostPosted: Mon May 10, 2004 7:53 am    Post subject: Reply with quote

Unfortunatelly we cannot reproduce this error.
But I made some changes, may be it help...
There is update www.ks-soft.net/download/rma120.zip
Please, tell me about result

Regards
Alex
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Joined: 27 Oct 2002
Posts: 37

PostPosted: Mon May 10, 2004 4:56 pm    Post subject: Reply with quote

I haven't seen the popup since I loaded RMA 1.20, however I am seeing those errors now in the log file (log2.txt).

[5/10/2004 5:32 PM] <hostmonitor machine IP> Windows socket error: An established connection was aborted by the software in your host machine (10053), on API 'send'
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Joined: 03 Apr 2002
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PostPosted: Tue May 11, 2004 12:49 pm    Post subject: Reply with quote

I am sure RMA does not try to send information after it closes connection.
Looks like some other software closes connection that is used by RMA.
Which one and why
Do you have this problem with single system? Do you have installed some antivirus software started on that system?
BTW: How it looks from HostMonitor's side? What status and Reply value of the tests monitored by that agent?

Regards
Alex
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Joined: 27 Oct 2002
Posts: 37

PostPosted: Tue May 11, 2004 1:59 pm    Post subject: Reply with quote

No Anti-Virus loaded on any of the systems. From Hostmonitor I get the following under reply "RMA: Cannot read data". Status is "Unknown".

I don't know if this makes a difference or not, but the RMA is loaded on the other side of a frame relay connection, and connecting to the remote servers on the other side of that WAN, which are another hop in the frame relay. I don't know how good the text diagram below will help in understanding how this works.

Hostmonitor -------*wan*-------- RMA -------*wan*----------Remote Machine.
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Joined: 03 Apr 2002
Posts: 12792
Location: USA

PostPosted: Wed May 12, 2004 10:38 am    Post subject: Reply with quote

I don't think it should be a problem. IMHO problem relates to system where RMA is running.
Could you try to setup HostMonitor and RMA to use another TCP port?
If this will not help, could you check what is goind on (what system closes connection) using some traffic analyzer (sniffer)?

Regards
Alex
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