Help with uses for comments

[tyoungbauer]

I was wondering if you had some examples of how people are usning comments in the tests. I am rebiluding all of our tests and would like to include this if it is valuable. I am just not quite sure how people are using them?

[timn]

I can give you a quick overview of ho ww eare using them, For example, on a router link up/down test:

CommentLine1: The device's full (long) name)
CommentLine2: The text for the EMAIL alert subject line
CommentLine3: The device's internal IP address
CommentLine4: The device's affected interface name (e.g. ATM 2/0)
CommentLine5: Short desc of outage impact on users
CommentLine6: Circuit vendor's emargency support telephone #
CommentLine7: Circuit ID assigned by vendor


Then we construct the body template of the email as follows:


Subject: %CommentLine2%

**** This is an urgent LOSS OF SERVICE EVENT ****

The %CommentLine1% at IP address %CommentLine3%
is reporting that the Line Protocol is down on:

%CommentLine4%

The services impacted are:

%CommentLine5%


Specifically, the test called:

%TestName%

has returned an interface operational code of:

[%Reply%]

Please check %CommentLine1% for more information.

If the outage is not local, report the outage immediately to:

%CommentLine6%

%CommentLine7%



The alert threshold is: [%AlertThreshold%]


-------------------------------------------------------

Test Name: %TestName%
Method: %TestMethod%
Status : %STATUS%
Date : %DATETIME%
Reply : %Reply%

Test Interval: %Interval%
Recurrences : %Recurrences%
Last status: %LastStatus%
Total tests: %TotalTests%
Alive ratio : %AliveRatio%
Dead ratio: %DeadRatio%

Folder: %Folder%