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An Alert to open a service call in HP Service Desk

 
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Brad Parsons
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PostPosted: Wed Feb 25, 2004 5:21 am    Post subject: An Alert to open a service call in HP Service Desk Reply with quote
Ladies and Gents,

Has anyone managed to automatically raise an alert in HP Service Desk
when Host Monitor finds an issue.

The big monitoring applications have hook-ins to Service Desk but they
cost a fortune and are complicated - something HM is not.

This feature would save me a fortune in time.

Thanks in Advance,

Brad
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Marcus



Joined: 18 Nov 2002
Posts: 367
PostPosted: Wed Feb 25, 2004 9:12 am    Post subject: Reply with quote
It depends how you can communicate to this product from the 'outside'. If you have more info on that.......
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