View previous topic :: View next topic |
Author |
Message |
cdnguyen7
Joined: 31 Dec 2003 Posts: 3
|
Posted: Wed Dec 31, 2003 2:43 pm Post subject: Unable to Relay Email |
|
|
I cannot get my email alert to send to all the email addresses that I indicated. The SMTP server was able to relay an internal email address, but not external email address. For primary SMTP server, I enter in the IP address. For the port, I enter 25. Authentication is none. I get the following error:
Email Error #550 (550 5.7.1 Unable to relay for <email address>)
Unable to relay for <email address>
Error cannot send email to <email address>
It worked with one internal email address, but not on the other external email addresses.[/b] |
|
Back to top |
|
|
KS-Soft
Joined: 03 Apr 2002 Posts: 12795 Location: USA
|
Posted: Wed Dec 31, 2003 2:55 pm Post subject: |
|
|
This error appears because mail server checks e-mail addresses of the sender and recepient, it has some rules to restrict incorrect mailing. We don't know these rules, administrator of the mail server - does know. Please, ask him.
Probably you should change e-mail address (that specified in "From" field of the action) to some existing address.
Regards
Alex |
|
Back to top |
|
|
cdnguyen7
Joined: 31 Dec 2003 Posts: 3
|
Posted: Fri Jan 09, 2004 5:16 pm Post subject: |
|
|
Can I resolve the problem by configuring with a proxy? |
|
Back to top |
|
|
KS-Soft
Joined: 03 Apr 2002 Posts: 12795 Location: USA
|
Posted: Fri Jan 09, 2004 6:11 pm Post subject: |
|
|
Proxy? I don't see how proxy server related to this problem...
Why don't you ask your network administrator?
Regards
Alex |
|
Back to top |
|
|
cdnguyen7
Joined: 31 Dec 2003 Posts: 3
|
Posted: Mon Jan 19, 2004 10:14 am Post subject: |
|
|
Ok, I'll do that. Thanks for your help. |
|
Back to top |
|
|
|