Test an alert action.

All questions related to installations, configurations and maintenance of Advanced Host Monitor (including additional tools such as RMA for Windows, RMA Manager, Web Servie, RCC).
KS-Soft
Posts: 13012
Joined: Wed Apr 03, 2002 6:00 pm
Location: USA
Contact:

Post by KS-Soft »

The provider's server manager showed me that right after the HTTP GET call, the program sends - right away - [FIN, ACK] without waiting to the server to respond, what makes (to his opinion) the HTTP call to be canceled.
Normally HostMonitor should wait for reply. We will check, if it does not wait, I think its easy to fix.
What version of HostMonitor do you use? May be some old one? We improved HTTP Request action method several times.
Sending me again and again to try, collect, and send more and more information - feels to me like throwing the ball in the wrong direction.
again and again?
Sorry, if you feel like this but as I see we had just 2 basic requests:
- on February 05 we asked to get data using WireShark and send WireShark log to us
- on February 09 we asked about your license (its easy to check using HostMonitor menu Help->License or RCC menu Help->About HM).
As I see you did not provide requested data - we have no logs, no license details.

Please send requested data to support@ks-soft.net
- your registration name and/or order number
- HostMonitor version number
- WireShark logs

Regards
Alex
Post Reply